Not getting any points for my purchases

Discus and support Not getting any points for my purchases in XBoX Rewards & Social to solve the problem; I've made plenty of purchases since I joined this program but havnt gotten a single point, help? f7038ac9-2936-4d73-8503-f4ec1b681c96 Discussion in 'XBoX Rewards & Social' started by SuperCucumbers, Oct 30, 2016.

  1. Not getting any points for my purchases


    I've made plenty of purchases since I joined this program but havnt gotten a single point, help?

    :)
     
    SuperCucumbers, Oct 30, 2016
    #1
  2. Smwutches
    Smwutches Guest
    Not getting points for purchases

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. Keep in mind that the Wildlands offer just started today, so if you purchased it today, it would be too soon to see those credits pending since it takes 96
    hours before the program recognizes purchases. If you purchased it before today, it would have counted towards the Games on Demand punchcard and you would need to make 2 other eligible purchases in order to complete the offer and receive the credits.
     
    Smwutches, Oct 30, 2016
    #2
  3. BILLY BLANKz
    BILLY BLANKz Guest
    Not getting points for purchases

    Out of past couple games I HAVNT got any points for purchase Gamertag got email saying buy wildlands and didn't get points for that also serveral other games
     
    BILLY BLANKz, Oct 30, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Not getting any points for my purchases

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.
     
    Smwutches, Oct 30, 2016
    #4
  5. So i need to do an offer and get 1 star before I get rebates?
     
    SuperCucumbers, Oct 30, 2016
    #5
  6. Smwutches
    Smwutches Guest
    You need at least 1 star in order to receive the rebates, but you can complete other offers on the site in order to receive credits.
     
    Smwutches, Oct 30, 2016
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello SuperCucumbers,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

    -or-

    2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
    consumables, and subscriptions are not eligible for MyVIP.

    In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default
    rank. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
    I can see that your purchases so far have carried you very close to your first star!

    Also, you do not need any VIP stars to qualify for offers. MyVIP payback is to reward general, non-offer purchases that are eligible for MyVIP.
     
    XBLRewards8, Nov 3, 2018
    #7
  8. XBLRewards8 Win User

    Not getting any points for my purchases

    Hello SuperCucumbers,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
    consumables, and subscriptions are not eligible for MyVIP.

    In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default
    rank. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
    I can see that your purchases so far have carried you very close to your first star!

    Also, you do not need any VIP stars to qualify for offers. MyVIP payback is to reward general, non-offer purchases that are eligible for MyVIP.
  9. SuperCucumbers Win User

    Not getting any points for my purchases

    So i need to do an offer and get 1 star before I get rebates?
  10. Smwutches Win User

    Not getting any points for my purchases

    You need at least 1 star in order to receive the rebates, but you can complete other offers on the site in order to receive credits.
  11. Smwutches Win User

    Not getting any points for my purchases

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.
  12. XBLRewards8 Win User

    not getting any points

    Hello XDRogueAssassin,

    You are registered as a US Rewards member. Since all your purchases were made in a non-US currency (GBP), they were not eligible for Rewards.
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Not getting any points for my purchases

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