Not getting alan wake/american nighmire code and windows 10 code for quantum break

Discus and support Not getting alan wake/american nighmire code and windows 10 code for quantum break in XBoX Sales and Promo to solve the problem; Order on 4/4 about 5pm PST. Haven't got any of the code. 1363e883-484c-4cb9-8de2-f73799f2362e Discussion in 'XBoX Sales and Promo' started by taohuang-BA690086-B5E2-48A0-9BB1-B2B537589E31, Apr 19, 2016.

  1. Not getting alan wake/american nighmire code and windows 10 code for quantum break


    Order on 4/4 about 5pm PST. Haven't got any of the code.

    :)
     
    taohuang-BA690086-B5E2-48A0-9BB1-B2B537589E31, Apr 19, 2016
    #1
  2. xmblment
    xmblment Guest
    Still not receive Alan wake American nightmare and windows 10 Quantum Break code

    Don't receive my messages to get my Windows 10 copy of Quantum Break code and Alan wake American nightmare code. Only received the Alan wake for Xbox360.

    If possible can send me Windows 10 Quantum Break code and Alan wake American nightmare code.

    thanks for any help with this.
     
    xmblment, Apr 19, 2016
    #2
  3. BreakingPlum
    BreakingPlum Guest
    Windows 10 Quantum Break code not yet received.

    Hi,

    I Pre-ordered Quantum Break for Xbox one which claimed to come with:

    Alan Wake American Nightmare for 360

    &

    Free Windows 10 Version of Quantum Break.

    Other people have been receiving their codes.

    I've received my code for Alan Wake but haven't got my Code for The Windows 10 Quantum Break.

    Can someone help me out with getting it please

    Thanks!Not getting alan wake/american nighmire code and windows 10 code for quantum break :)
     
    BreakingPlum, Apr 19, 2016
    #3
  4. bowski477
    bowski477 Guest

    Not getting alan wake/american nighmire code and windows 10 code for quantum break

    Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Sorry for the frustrations.
     
    bowski477, Apr 20, 2016
    #4
  5. Hey there taohuang!

    If you haven't already, go ahead and check your Xbox Live message inbox for the pre-order codes. If you still do not see them there, please create a new thread so that we can look into this further. Thanks in advance!
     
    Mister Quimby, Nov 3, 2018
    #5
  6. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  7. s2601dPro Win User

    Haven't received Alan Wake's American Nightmare, Alan Wake, and Quantum Break on Windows 10 codes

    Same problem

    Only today Recieved "Alan Wake's American Nightmare" but not original Alan Wake

    And haven't recieved yeat Windows 10 Quantum Break version code
  8. Miramirajane Win User

    Did not receive Quantum Break PreOrder Codes

    Guys,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10
  9. Mister Beep Win User

    THIS IS RIDICULOUS!!!! (Quantum Break)

    Hey RoseBubz07,

    You were sent two separate games, Alan Wake & Alan Wake's American Nightmare. As Kolea stated, Quantum Break for Windows 10 codes started going out today, and everyone should received their codes 7-10 days after Quantum Break's release.

    Please post a new thread if you don't receive your Quantum Break for Windows 10 code by the 15th of April, 2016.
  10. Miramirajane Win User

    Codes for games

    Hi ImmoOrrtal,

    The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

    Players who pre-ordered Quantum Break will receive the following via their message center:

    •Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

    •Alan Wake (Xbox 360 Backwards Compatible version)

    •Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

    •Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

    •Quantum Break on Windows 10

    For missing or deleted codes, the forum support team will assist you. Wait for their reply on this thread.
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Not getting alan wake/american nighmire code and windows 10 code for quantum break

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