Not geting credit for the following 5,000 Rewards Credits per movie or TV season pass

I purchased the whole X-men collection and I am not getting credit for it? its one of the missions and I bought the collection during the event and it still shows that I dont have it ?

:)

 

xbox rewards issues

Hello Spectralnite,

We see that you have received multiple Credit and deposit events recently, which you can review on your MyStatement on the MyRewards page. Keep in mind the policies in our FAQ, which state the following:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

So your consumable purchases are not eligible for Rewards, except for your purchases for free to play games, which went towards the Freedom Rewards offer. Credits for completion of part of that offer are already in your account.

 

Rewards credits

Hello gregry2giant,

From the FAQ for the Forza Sweepstakes:

When will I get my Rewards Credits for pre-ordering or ordering the game?



Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

Regarding other pre-orders, those are not eligible for MyVIP:

What content can I earn a % back on purchases for?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
or Xbox Gift Cards, still do not qualify.

So the only way to earn Credits for their purchase is from any eligible offer listed on the MyMissions page.

 

Hello XMICHIGANXMANX,

Only the specific titles listed on your Gotta Get 'Em All mission page are eligible for this offer. Collections are not eligible for this offer, but will go towards your MyVIP.