Not earning reward points on purchases

Gamerscore is not used for reward points. Reward points are earned through completing promotions on the reward website. With the exception of survey's, nearly all promotions involve purchasing qualifying games/tv shows/movie shows to earn rewards.

You don't earn the 40,000 points for purchasing 1 item. As it says, you can earn up to 20 points for every pound you spend, so 40,000 points is the maximum amount of points you can earn with that promotion. Points for purchases should be added within 48 hours of your purchase. If you're not getting those points, you'll want to contact Microsoft Rewards support via the contact link at the very bottom of the Rewards site.

Hello RebelBlood80,

We see multiple Credit and deposit events for your account. You can review these events from your MyStatement section on the MyRewards page. Since all your pending Credits have been deposited, they will not show up in the pending Credit view, and you will
have to change the view for that section to lifetime or the past few months. If you are asking about MyVIP payback for purchases made in March, from our FAQ:





When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending. Since your purchases did not complete any offers, the only way for them to be Rewarded is through payback. As for your issues with Microsoft Rewards, since that
is a separate program, we cannot offer a fully informed response. You would have to reach out to their support via the Microsoft Rewards page for more assistance.

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. They are separate from the Xbox Rewards program.

Hey Shaun,

if you might not have to much money, there is an alternative way to purchase subs or games.

I would like to recommend you the Microsoft Rewards program. It's maybe 5 minutes a day to earn Rewards points. And you can redeem those points for credits or subs.

I for example have purchased 18 months of Game Pass Ultimate this year with Rewards points and now I'm back at 60 000 points (could be more but I purchased 2 Indie games with some points).

And don't forget to download the Rewards app for console to earn even more points !