Not earning any rewards?!

A7XApocalypse96 · Feb 15, 2017

Hey I have been an Xbox live player for many years but took a two year break, since re subscribing to a gold membership in June 2016, I have made purchases, both DLC/Season passes and Full games, including the For Honor Standard Edition pre-order, and yet
I haven't earned a single reward point. I don't know what's wrong but It would be nice to have someone take a look at my transaction history and reward my points accordingly

:)

Daft Badger · Feb 15, 2017

Not earning any points

Xbox rewards support forums are
here

Fresh Shooterr · Feb 15, 2017

Not earning any points

I have been in the rewards program for a while now and have never earned any points. I've always had a gold membership. It says I'm lvl 1 and 58% to next lvl. I want to know why I've never earned any points.

XBLRewards8 · Feb 16, 2017

Hello A7XApocalypse96,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

XBLRewards8

Hello A7XApocalypse96,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Murphs-A47006C9-2185

The only time we are rewarded with credits for earning achievements is if they are part of a specific promotion and normally require the achievements to be earned from games purchased during the specific promotion.

We are not rewarded for earning just any achievements from any game as of September 2014.

XBLRewards8

Hello Nerocell,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

We do not have any offers that award credits for Gold since 2014. Since you were not a member until 2015, you would not have been active during that offer's period.

Smwutches

Phone and chat support don't handle the program so they don't have correct information regarding the offers. As of July 1, 2014, there are no offers to receive credits for renewing gold.

JeffFlemming

should my 2+ years worth of gold renewals not have counted? according to live support i talke3d to they said it should have.... they sent me here.

Not earning any rewards?!