Not displaying 40% promotion on my account

FuzzySmurf · Feb 28, 2014

I have been unable to click on the Xbox Live 40% promotion on one of my Live accounts due to the fact that it will never come up on the home screen. If I switch to another account, it shows up immediately, but when I switch back to my main's home screen,
it goes away again in favor of the plants vs zombies promotion. I have tried switching to a different Xbox, signing in several accounts at once and switching back to the home screen to hope it might show up, all to no avail.

I'm about to call MS about this as I don't know how much longer the 40% promotion will last but the whole time it has been up on my secondary accounts or even my brother's account it will never come up when I sign in with my main.

:)

ssotgo · Feb 28, 2014

I want the 40% off gold deal but its not showing up on my dashboard like it is my husbands

My husband has a promotion for 40% off gold for 2017 on his dashboard but I cant get the same deal on my account. My gold runs out Sunday and I want to get the same 40% off deal for a 12 month membership. Thanks

Chettlar · Feb 28, 2014

Can't purchase Xbox Live gold.

Hey,

I'm trying to purchase Xbox Live Gold for my account. It is currently $5.99 according to the promotion (40% off). However, it will not allow me to purchase it even though I have a balance of $13.02. What's going on?

Thanks.

Mistress Sara · Feb 28, 2014

Hi there,

The account that shows the promotion, is it a silver account by chance?

Most if the time the discounted gold promotions are only offered to silver accounts as an incentive to have them go gold.

Robert Long · Mar 1, 2014

are you referring to the 12 month subscription for $39.99?

If so you can purchase that at microsoftstore.com as a prepaid code delivered via email when you choose "download" method of delivery during the purchase.

badbeattleborg · Oct 31, 2018

You can also purchase the prepaid card that is being offered from amazon right now its for the same price of $39.99 for 12 months of xbox live gold.

Mistress Sara

Hi there,

The account that shows the promotion, is it a silver account by chance?

Most if the time the discounted gold promotions are only offered to silver accounts as an incentive to have them go gold.

Robert Long

are you referring to the 12 month subscription for $39.99?

If so you can purchase that at microsoftstore.com as a prepaid code delivered via email when you choose "download" method of delivery during the purchase.

badbeattleborg

You can also purchase the prepaid card that is being offered from amazon right now its for the same price of $39.99 for 12 months of xbox live gold.

Danno McK.

If this account is the one that doesn't see the offer, it's probably that they are only offering the discount to a Free account, not one that currently has Gold.

XBF Brad A

Hello Josh,

Thanks for reaching out to the forums. We see yo have a question on a promotion. Most promotions have a tag that say up to 40-80% whichever the sale is. However this is not for all titles. For example some may be 40% some may be 60% and one or two may be
80%. These are all determined by the publisher/developer.

Thanks,

Brad

Not displaying 40% promotion on my account