Not Detecting DirectTv Box

Discus and support Not Detecting DirectTv Box in XBoX on Consoles to solve the problem; I have had XXox One since launch, and it has always worked fine. Recently however, it does not detect my DirectTV box signal unless I unplug, and plug... Discussion in 'XBoX on Consoles' started by MikeyV-805EE4F2-B03F-4790-BB05-141B57E6B429, Nov 23, 2014.

  1. Not Detecting DirectTv Box


    I have had XXox One since launch, and it has always worked fine. Recently however, it does not detect my DirectTV box signal unless I unplug, and plug back in, the HDMI wire in the back of the Xbox.

    Any thoughts why this would start doing this?

    :)
     
    MikeyV-805EE4F2-B03F-4790-BB05-141B57E6B429, Nov 23, 2014
    #1
  2. DarylP_7
    DarylP_7 Guest
    XBox One Requires IR to Control DirectTV but I need RF to work (lost cause?)...

    I just got an Xbox One and it seems that
    requires IR (line of sight) to control my DirectTV box. For reasons too long to explain, I
    MUST HAVE my DirectTV be configured to use
    RF (shoots through walls). I believe most "remote extenders" actually convert
    IR->RF->IR (the last step converting
    back to IR).

    This last "step" in the remote extender process would require that my DirectTV box be configured to
    IR (which I can't do).

    I really just want IR->RF so the Xbox IR will be converted to RF (but
    NOT back to IR).

    Does anyone have any ideas?

    Thanks in advance!
     
    DarylP_7, Nov 23, 2014
    #2
  3. Mister Maka
    Mister Maka Guest
    Its there but it isn't

    To clarify, did you previously set up a cable box with your Xbox One? I was under the impression your Xbox One was not detecting your TV.
     
    Mister Maka, Nov 23, 2014
    #3
  4. Mister Beep
    Mister Beep Guest

    Not Detecting DirectTv Box

    Hey there MikeyV!

    Sorry to hear about the TV issue! First I have a couple questions. How often are you having to unplug and plug back in? Is there a specific event that triggers this to happen? For now, I suggest trying a different HDMI cable and see if the issue persists,
    that will help us narrow down the issue!

    Try a different HDMI cable and post back to let us know how it goes!
     
    Mister Beep, Nov 24, 2014
    #4
  5. Hi and Thanks for the reply. I will try that first. It happens once a day, and I can't pinpoint why it happens. We recently got the Direct TV Genie... but not sure if that has anything to do with it. I will let you know
     
    MikeyV-805EE4F2-B03F-4790-BB05-141B57E6B429, Nov 24, 2014
    #5
  6. Slacker2011
    Slacker2011 Guest
    I'm having a similar issue, except it is with the AT&T U-Verse receivers. It detects the video portion of the receiver, but not the audio portion. I have to turn off the receiver and quit the TV app a number of times before the console plays both the video
    and audio. It takes a minimum of 2 times and at most 6 times before the audio picks up. However, this did not start until the October update and the November update made it worse. I've tried holding down the power button to restart the console, tried different
    HDMI cables. However nothing works.
     
    Slacker2011, Nov 24, 2014
    #6
  7. Mister Beep
    Mister Beep Guest
    MikeyV,

    We'll be standing by here! Post back when you are able to try a different HDMI cable. Not Detecting DirectTv Box :)

    Slacker2011,

    Sorry to hear about the issue! If you haven't already, post a new thread with any details you have along with any troubleshooting steps you have tried. That way you can get support from the community tailored specifically for you! Not Detecting DirectTv Box :)
     
    Mister Beep, Nov 25, 2014
    #7
  8. Not Detecting DirectTv Box

    Same thing here, I kept losing my TC connection on a launch console, sole it and bought a 1 terabyte console and I keep getting a signal loss error on it as well, I have Cox for cable. I have had issues with said error code on both systems now, I have reset
    my cable box with the HDMI cord unplugged as Cox suggested, ( it resets the HDMI input on the cable box ) It sometimes works but having to do this multiple times everyday sucks guys. AND...the problem should not be happening on two different consoles. Looking
    at a black screen right now, even after resetting the xbox one and Cable box.
     
    ROUGHNECK0101, Dec 4, 2014
    #8
  9. Follow up: After just running my DVR directly back to the TV, resetting my DVR..it all works fine, I have had to do this with my first xbox one as well, Proving it is the actual Xbox system and not the TV, DVR, HDMI cable. Microsoft, you really need to
    get on this and the fact I am constantly having to reset my Xbox one due to unresponsive commands from my game controller Or Microsoft Xbox one remote.
     
    ROUGHNECK0101, Oct 31, 2018
    #9
  10. MikeyV-805EE4F2-B03F Win User

    Not Detecting DirectTv Box

    Hi and Thanks for the reply. I will try that first. It happens once a day, and I can't pinpoint why it happens. We recently got the Direct TV Genie... but not sure if that has anything to do with it. I will let you know
  11. Mister Beep Win User

    Not Detecting DirectTv Box

    Hey there MikeyV!

    Sorry to hear about the TV issue! First I have a couple questions. How often are you having to unplug and plug back in? Is there a specific event that triggers this to happen? For now, I suggest trying a different HDMI cable and see if the issue persists,
    that will help us narrow down the issue!

    Try a different HDMI cable and post back to let us know how it goes!
  12. ROUGHNECK0101 Win User

    Not Detecting DirectTv Box

    Same thing here, I kept losing my TC connection on a launch console, sole it and bought a 1 terabyte console and I keep getting a signal loss error on it as well, I have Cox for cable. I have had issues with said error code on both systems now, I have reset
    my cable box with the HDMI cord unplugged as Cox suggested, ( it resets the HDMI input on the cable box ) It sometimes works but having to do this multiple times everyday sucks guys. AND...the problem should not be happening on two different consoles. Looking
    at a black screen right now, even after resetting the xbox one and Cable box.
  13. ROUGHNECK0101 Win User

    Not Detecting DirectTv Box

    Follow up: After just running my DVR directly back to the TV, resetting my DVR..it all works fine, I have had to do this with my first xbox one as well, Proving it is the actual Xbox system and not the TV, DVR, HDMI cable. Microsoft, you really need to
    get on this and the fact I am constantly having to reset my Xbox one due to unresponsive commands from my game controller Or Microsoft Xbox one remote.
  14. Mister Beep Win User

    Not Detecting DirectTv Box

    MikeyV,

    We'll be standing by here! Post back when you are able to try a different HDMI cable. :)

    Slacker2011,

    Sorry to hear about the issue! If you haven't already, post a new thread with any details you have along with any troubleshooting steps you have tried. That way you can get support from the community tailored specifically for you! :)
Thema:

Not Detecting DirectTv Box

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