Not credited for completing rewards tasks last month and this month.

Discus and support Not credited for completing rewards tasks last month and this month. in XBoX Rewards & Social to solve the problem; ive noticed that i have no credits for competition. of last months purchase 5$ plus tax addons each month. and this month i made well over 30$ and see... Discussion in 'XBoX Rewards & Social' started by xBaZo0KaTo0thx, Oct 5, 2017.

  1. Not credited for completing rewards tasks last month and this month.


    ive noticed that i have no credits for competition. of last months purchase 5$ plus tax addons each month. and this month i made well over 30$ and see no gems or credits... I want me gold... how do i fix this?

    :)
     
    xBaZo0KaTo0thx, Oct 5, 2017
    #1
  2. x3Jx
    x3Jx Guest
    Freedom Rewards "Free Ride" Mission - Did Not Receive Credit for April 2018

    I did not receive the 1,000 Rewards Credits and 2 MyVIP gems for completing the "free ride" mission under Freedom Rewards for the month of April. I played Lies of Astaroth, Tera and Fable Fortune for more than 5 hours each to claim the reward.
    However, my account was not credited for completing this.
     
    x3Jx, Oct 5, 2017
    #2
  3. ratnamaze
    ratnamaze Guest
    VIP rewards

    I have looked over my rewards statement, and realized that I was not credited for my VIP rewards for the month last month like I normally am. What do I need to do to correct this?
     
    ratnamaze, Oct 5, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Not credited for completing rewards tasks last month and this month.

    Hello xBaZo0KaTo0thx,

    Since your purchase last month was beneath the $5 amount by a few cents, it did not complete the offer automatically. This was an error that we have corrected, and you should see completion of that event shortly. Regarding your purchase a few days ago, from
    the FAQ:

    When will I receive my Rewards Credits?



    Your Rewards Credits will appear as pending within 96 hours of completion of each specific offer.

    Since it has not yet been 96 hours, it is too early to see Credits for that purchase.
     
    XBLRewards8, Oct 5, 2017
    #4
  5. XBLRewards8 Win User

    Not credited for completing rewards tasks last month and this month.

    Hello xBaZo0KaTo0thx,

    Since your purchase last month was beneath the $5 amount by a few cents, it did not complete the offer automatically. This was an error that we have corrected, and you should see completion of that event shortly. Regarding your purchase a few days ago, from
    the FAQ:

    When will I receive my Rewards Credits?



    Your Rewards Credits will appear as pending within 96 hours of completion of each specific offer.

    Since it has not yet been 96 hours, it is too early to see Credits for that purchase.
  6. XBLRewards8 Win User

    ​I didn't earn MyVIP star rank credit since 2/28/2017

    Hello MindFlayer1983,

    Since you chose to opt in to the Simply Rewarding offer last month, your purchases went towards that offer and not MyVIP. Since you did not complete that offer, you did not receive offer completion Credits. Regarding MyVIP payback for purchases this month,
    from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.
  7. XBLRewards8 Win User

    help with reward balance

    Hello KiilerTiizer,

    Apologies for the inconvenience. We have determined an issue with your Dungeon Defenders II purchases that caused you to not receive Credits for last month's FREE pass, and the FREEdom Rewards for your purchase near the beginning of this month. We will adjust
    this purchase to complete this offer. You should see the Credits pending by the end of next week.
  8. XBLRewards8 Win User

    Why can't I do Level 2

    Hello BlackCyclops,

    From the FAQ:

    • Level 2: Find a Bunker (UNLOCKED BY LEVEL 1) — Earn 4,000 Rewards Credits for completing five achievements in the game(s) you purchased as part of Level 1.
    Since this is the current monthly offer, only titles purchased for this offer this month are eligible. We see that your Credits from the last monthly offer (Pandemic Rewards) were deposited on the 25th. They were placed as pending by the 9th last month.
  9. XBLRewards8 Win User

    Xbox live rewards

    Hello xW4RH0UNDx,

    In order to start seeing progress for the achievement task, you must first complete the purchase task. Since we only track achievements made in games purchased to complete that task, we cannot start tracking achievements until your purchases are completed.
    Keep in mind that it can take us up to 96 hours to receive and process purchases, so if you have only recently made your remaining purchase, you may not see the Credits immediately appear. As long you complete your tasks within the offer period, they will
    still unlock and Reward, even if our 96 hour processing time goes into the next month.
Thema:

Not credited for completing rewards tasks last month and this month.

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