Not credited 50,000 Rewards Credits after buying Xbox One S through Xbox Rewards.

I got an email which explained I could earn 50,000 Rewards Credits when you buy an Xbox One S and get
FREE expedited delivery when ordering an Xbox One S through the Microsoft store and have not received any reward credits yet and it has already been well over 15 days since the console arrived at my door.

This is the code I used for free delivery: np787d83t

Console bought: Xbox One S

My order date: 15th December 2016.

My Arrival date: 16th December 2016.

Missing reward credits: 50,000.

The terms an conditions of the offer which I fully meet and have met:

*Does not include refurbished consoles. Pre-order consoles DO NOT qualify for free expedited delivery, but will qualify for the 50,000 Rewards Credits. To qualify for this offer, you must own an Xbox One, this must be your first time purchasing an
Xbox One S, and you must make your purchase from MicrosoftStore.com during the offer period. To get free expedited delivery, you must enter the provided code at checkout and order a console that has already released. This code is valid ONCE only. See FAQ for
more information.*

Thank you for any help reward team please take care an have a great day.

:)

 

Missing rewards credits

I upgraded from Xbox One to Xbox One S as part of the 50,000 rewards credits offer, but have still not been credited any points. Can someone help to credit my missing points?

 

Missing 50,000 credits for buying a xbox one s

I'm missing 50,000 Xbox rewards credits I was supposed to earn for buying the Xbox one s

 

Hello MikeBebop,

Apologies for the inconvenience. We will adjust your account to reflect this purchase. You should see the Credits pending by the end of next week.