Not content with the level of support being offered.

Discus and support Not content with the level of support being offered. in XBoX on Consoles to solve the problem; I now have two Xbox One controllers that are drifting the left analog stick. One of which is a Titanfall edition that started doing it months after... Discussion in 'XBoX on Consoles' started by SprVln DOOM, Oct 15, 2015.

  1. SprVln DOOM
    SprVln DOOM Guest

    Not content with the level of support being offered.


    I now have two Xbox One controllers that are drifting the left analog stick. One of which is a Titanfall edition that started doing it months after getting it however, I did not report it due to having my original one from when I first got my Xbox. Now my
    only working controller is drifting just as the other one is. It is my understanding that they will not be replaced due to being out of warranty and my only option is to drop $60 on a brand new controller and let's be real, it will definitely happen again
    to the new one I buy. This issue has presented itself after normal wear/use. I can understand if the controllers are mistreated and wont work at all but these are the left analog stick on both of these controllers, not the whole device itself. Is there
    really nothing that can be done because they are passed the warranty date? I don't think "sorry, you need to buy a new controller." is an acceptable answer.

    :)
     
    SprVln DOOM, Oct 15, 2015
    #1
  2. Bruno Hslaww
    Bruno Hslaww Guest
    Sneaky, sneaky Microsoft...

    What topic? This is just a rant by some one crying he never got his own way. As you have repeatedly said, I do not care what you want.

    .

    You are the one being screwed now not me. You get the same level of support you offered others. IE NOT A JOT.
     
    Bruno Hslaww, Oct 15, 2015
    #2
  3. Gears 3 season pass yet still got charged in marketplace!

    The issue is being tracked. I am not aware of what the current resolution being provided is, but several of my friends have been able to contact support and verify they were charged for both a season pass and the Horde content and they were credited back
    the 800 points spent on the Horde add-on, but I myself cannot verify this is the solution being offered.
     
    SquareFantasy, Oct 15, 2015
    #3
  4. Not content with the level of support being offered.

    The Xbox One controllers were made inferior to the Xbox 360 controllers, the housing on the analog mechanism replaced metal features with cheap (VERY CHEAP!) plastic parts that break, this is detailed on numerous YouTube videos, even worse is I tried reporting
    it on here so they can do something, and they delete any post I make that illustrates the broken mechanism

    if you want to see for yourself, look for a YouTube video called [Mod Removed] it explains that most likely the origin of the problem is Foxconn who makes the controllers, they're also responsible for failing PS4 controllers because they
    use the same analog mechanisms as the failing Xbox One controllers, they contrast those to the sturdy nature of the Xbox 360 controllers, which are solid metal and made to last.

    Anyhow, you think buying a new controller is worse, imagine how angry all those people are who are about to spend $150 on those Elite controllers only to have those break within a matter of months.

    I really think MS is avoiding a recall. They should reflect on how they're getting sued for faulty drives last gen and realize it's legally and fiscally prudent to recall all controllers, sue Foxconn, have them eat the cost of replacing the inventory in
    circulation... or, they could update the Xbox One OS to allow for use of wireless and wired Xbox 360 controllers, that would be problem solved from my end.
     
    xDamnYouSalazar, Oct 15, 2015
    #4
  5. sorry, that video link once again was - [Mod Removed] and it explains how and why of why your controllers keep breaking, spread the word, maybe if they get enough bad attention they'll be pressured to do what they should have done in the
    first place, fix the production, offer free replacements for flawed ones, or at very least start adding more durable designs to the market (that aren't the $150 elite controller)
     
    xDamnYouSalazar, Oct 15, 2015
    #5
  6. Mister Beep
    Mister Beep Guest
    Hey SprVln DOOM,

    Sorry to here about the controller issues! As suggested, if your Xbox One controllers are experiencing drift related issue, the controller will need to be repaired/replaced. To begin that process, please visit our Online
    Service Center
    .
     
    Mister Beep, Oct 31, 2018
    #6
  7. Mister Beep Win User

    Not content with the level of support being offered.

    Hey SprVln DOOM,

    Sorry to here about the controller issues! As suggested, if your Xbox One controllers are experiencing drift related issue, the controller will need to be repaired/replaced. To begin that process, please visit our Online
    Service Center
    .
  8. xDamnYouSalazar Win User

    Not content with the level of support being offered.

    sorry, that video link once again was - [Mod Removed] and it explains how and why of why your controllers keep breaking, spread the word, maybe if they get enough bad attention they'll be pressured to do what they should have done in the
    first place, fix the production, offer free replacements for flawed ones, or at very least start adding more durable designs to the market (that aren't the $150 elite controller)
  9. xDamnYouSalazar Win User

    Not content with the level of support being offered.

    The Xbox One controllers were made inferior to the Xbox 360 controllers, the housing on the analog mechanism replaced metal features with cheap (VERY CHEAP!) plastic parts that break, this is detailed on numerous YouTube videos, even worse is I tried reporting
    it on here so they can do something, and they delete any post I make that illustrates the broken mechanism

    if you want to see for yourself, look for a YouTube video called [Mod Removed] it explains that most likely the origin of the problem is Foxconn who makes the controllers, they're also responsible for failing PS4 controllers because they
    use the same analog mechanisms as the failing Xbox One controllers, they contrast those to the sturdy nature of the Xbox 360 controllers, which are solid metal and made to last.

    Anyhow, you think buying a new controller is worse, imagine how angry all those people are who are about to spend $150 on those Elite controllers only to have those break within a matter of months.

    I really think MS is avoiding a recall. They should reflect on how they're getting sued for faulty drives last gen and realize it's legally and fiscally prudent to recall all controllers, sue Foxconn, have them eat the cost of replacing the inventory in
    circulation... or, they could update the Xbox One OS to allow for use of wireless and wired Xbox 360 controllers, that would be problem solved from my end.
  10. Smwutches Win User

    My Rewards does not appear to know im a Gold member

    Rewards support is only available via this forum and Twitter. Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need
    at least 1 star level in order to receive VIP rebates. There are no offers to receive credits just for being a gold member. As of July 1, 2014, there are no offers to receive credits for renewing gold.
  11. scc4fun Win User

    Question about saved games and Forza

    Forza has never had a feature to revert to a previous version of a saved game. I do not believe they are offering the ability to transfer cars and content. They will, however, offer additional cars depending on your Tier (level) in Forza Rewards.
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Not content with the level of support being offered.

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