Not connecting to XBOX stores from console

Discus and support Not connecting to XBOX stores from console in XBoX Accessibility to solve the problem; I am having trouble connecting to xbox store and am not able to access the account or download the games from console. I am getting 8C15000C error... Discussion in 'XBoX Accessibility' started by gcsekhar, Nov 25, 2018.

  1. gcsekhar
    gcsekhar Guest

    Not connecting to XBOX stores from console


    I am having trouble connecting to xbox store and am not able to access the account or download the games from console. I am getting 8C15000C error code. and tried to resolve with the options provided in xbox home. but none worked

    Can you please look into it and help to resolve it

    Thanks

    :)
     
    gcsekhar, Nov 25, 2018
    #1
  2. kevin
    kevin Guest
    Original Xbox 360- four Flashing red lights- Solutions

    When the Original Xbox 360 Console doesn’t recognize an audio/video (A/V) cable, the four red lights around the power button flash red.

    To troubleshoot the problem, follow the steps bellow:

    Reset the A/V cable connections

    The A/V cable that connects the console to your television might be problematic. You need to check the cable. There might be problem with the connection. So, reset the cable connection to see if the problem is fixed.

    Here is how:

    • First, you need to turn off your console and television.
    • Then, you have to disconnect the cable from the A/V port on the back of your console.
    • You also have to unplug the A/V connectors from your television.
    • Now reconnect the A/V cable to the A/V port on your console.
    • You also need to plug the A/V connectors back into your television.
    • After connecting the cable properly, turn on your television and console to check out.
    If the four lights still flash red, you’ll have to change the cable.

    Use a different Cable

    First, use a different A/V cable to figure out if there is a problem with the cable or with your console. You can borrow a friend’s working cable or you can buy a new Xbox 360 A/V cable from a store or from the Xbox online catalog.

    After performing all above, if the problem exists, you should contact Xbox Support.
     
    kevin, Nov 25, 2018
    #2
  3. gds1972
    gds1972 Guest
    Question about the Game drive!

    Hi

    When you connect an external hard drive to the Xbox One for storing and playing games the console will use the complete drive and it cannot be used for storing information from a PC as well.
     
    gds1972, Nov 25, 2018
    #3
  4. Not connecting to XBOX stores from console

    How often has this happened?
     
    Radiant Sword X, Nov 25, 2018
    #4
  5. JohnnyXeo
    JohnnyXeo Guest
    I imagine it is only temporary, but a good ole hard reset could help.
     
    JohnnyXeo, Nov 6, 2018
    #5
  6. Radiant Sword X Win User

    Not connecting to XBOX stores from console

    How often has this happened?
  7. JohnnyXeo Win User

    Not connecting to XBOX stores from console

    I imagine it is only temporary, but a good ole hard reset could help.
  8. gds1972 Win User

    Question about the Game drive!

    Hi

    When you connect an external hard drive to the Xbox One for storing and playing games the console will use the complete drive and it cannot be used for storing information from a PC as well.
  9. M3tal Daz3 Win User

    How do I back up my game saves?

    Saved games are automatically stored in the cloud while you're connected to Xbox Live. You don't have to select cloud storage. If you sign in to a different Xbox One console, your saves are available from that console when you sign in with your Xbox
    profile.
  10. Mister Mascot Win User

    connection to store issues on console

    Hey there D3ATHR3AP3RKING and KineticSparkage

    What error messages are you seeing when you try to visit the store or make a purchase?

    Does the issue persist when using both wired or wireless network connections on the console?



    Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

    • Download Speed
    • Upload Speed
    • Latency
    • Packet Loss %
    • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used) as well as the model number

    That information will help us determine the next best steps. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
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Not connecting to XBOX stores from console

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