Not connecting issues

Discus and support Not connecting issues in XBoX on Consoles to solve the problem; Hello, I hope this message finds you well, I am having a problem with my Xbox one s refusing to connect to my home wireless network. I am under the... Discussion in 'XBoX on Consoles' started by SwapFox1776, Jun 23, 2018.

  1. SwapFox1776
    SwapFox1776 Guest

    Not connecting issues


    Hello, I hope this message finds you well, I am having a problem with my Xbox one s refusing to connect to my home wireless network. I am under the impression that an update failed to install properly which messed up the connectivity. But when I check the
    OSU version it says it was installed properly. I am out of ideas of what is wrong with it. Any help would be greatly appreciated.

    :)
     
    SwapFox1776, Jun 23, 2018
    #1
  2. KnivezXIII
    KnivezXIII Guest
    Connecting Issues

    No i'm in Perth with iinet and he's in Sydney with TPG.
     
    KnivezXIII, Jun 23, 2018
    #2
  3. KnivezXIII
    KnivezXIII Guest
    Connecting Issues

    Thank you for a proper answer. We have no DMZ on anymore, we have both checked multiple times that we are port forwarded and he's on wireless while I'm on wired (but we changed his to wired also, still didn't work). We have both also checked our connection
    through the xbox live management thingo and we came up with we shouldn't have a problem with anything, showing our nat's open.
     
    KnivezXIII, Jun 23, 2018
    #3
  4. redra1404
    redra1404 Guest

    Not connecting issues

    I have the same problem!!!
     
    redra1404, Jun 24, 2018
    #4
  5. Jarek8821
    Jarek8821 Guest
    Call to your provider internet ?
     
    Jarek8821, Jun 24, 2018
    #5
  6. SwapFox1776
    SwapFox1776 Guest
    My internet is trash at around 5 Mbps when no one is on it, We have tried calling them for other issues but all other devices in the house connect to it. It might be the lack of speed but that couldn't be fixed if it was the issue, we have one company that
    runs in this area and we are on the max limit already.
     
    SwapFox1776, Jun 24, 2018
    #6
  7. Jarek8821
    Jarek8821 Guest
    I 8 Mbps and Xbox live work to last update console.
     
    Jarek8821, Jun 24, 2018
    #7
  8. SwapFox1776
    SwapFox1776 Guest

    Not connecting issues

    It worked on Xbox Live for over a year for me and even playing online games sometimes on my one and 360. It has also installed updates normally (but slowly) and they have turned out to work normally. So I didn't have any foreknowledge of an update failing
    to install fully. I have been trying to access the troubleshooting menu (hoping to instal the OSU via flash drive) by holding down the eject and sync button turning the console on but it has failed to work. At this point, I am out of ideas of what to try
    other than send it in for repair for 100 plus and for them to tell me there was nothing wrong with it, and all they did was reinstall the updated OSU. Which would just be a waste of time and money for me.
     
    SwapFox1776, Jun 24, 2018
    #8
  9. Jarek8821
    Jarek8821 Guest
    You have reconnected with Xbox live ?
     
    Jarek8821, Jun 28, 2018
    #9
  10. Same problem! I am so sick of high priced tech that doesn't work!! And when I try to turn it on manually, the controller won't allow me to choose anything.
     
    CitrineCheese28, Jun 29, 2018
    #10
  11. Jarek8821
    Jarek8821 Guest
    MICROSOFT SUCKS!
     
    Jarek8821, Nov 3, 2018
    #11
  12. LazarusLupus Win User

    Connection Issues

    Update!

    With the ethernet cable plugged I experienced no disconnections. I think that the problem is with my flatemates xbox as i've used the wifi adapter at home on my own xbox without problems. I Think i'll just buy a 15m ethernet cable, dont think they are too
    expensive.

    Cheers for the help guys.
  13. denis97g Win User

    Connection Issue

    have you tried running a network test?
  14. Miss Portia Win User

    connection issues

  15. Banned HGH Win User

    Connection issues

    Should I connect that through the router or to the modem directly?
  16. NevynPA Win User

    Connection Issue

    It's most likely caused by that moderate NAT you say is showing up. You'll need to either port-forward the necessary ports for Xbox LIVE to your Xbox console, or you'll need to put your Xbox in your router's DMZ.

    forums.xbox.com/.../2024695.aspx
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Not connecting issues

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