Not being able to download and have been charged.

Discus and support Not being able to download and have been charged. in XBoX Games and Apps to solve the problem; Basically i brought a map pack for black ops 1 and it took my money but the download isn't in my download history or my active downloads i've waited... Discussion in 'XBoX Games and Apps' started by KakashiUchiha14, Feb 27, 2015.

  1. KakashiUchiha14
    KakashiUchiha14 Guest

    Not being able to download and have been charged.


    Basically i brought a map pack for black ops 1 and it took my money but the download isn't in my download history or my active downloads i've waited for a while just to see i've also talked to someone about it but they didn't seem to have a sure answer i
    was wondering if anyone could help? Also will i be refunded or download just starts automatically?

    :)
     
    KakashiUchiha14, Feb 27, 2015
    #1
  2. SumHydroponic
    SumHydroponic Guest
    Pre-ordered South Park

    I've been charged for my pre-order yet I have not been able to download The Stick of Truth. What's the issue?
     
    SumHydroponic, Feb 27, 2015
    #2
  3. Smwutches
    Smwutches Guest
    South Park and the Stick of Lies

    Have you already been charged for the game? If you haven't been charged yet, you won't be able to download the game until you are actually charged closer to release.
     
    Smwutches, Feb 27, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Not being able to download and have been charged.

    Sorry to hear it. If you purchased something but did not receive it then you'll need to contact phone support for more assistance. If you live in North America then dial 1-800-469-9269
     
    onyxishere, Feb 28, 2015
    #4
  5. onyxishere Win User

    Not being able to download and have been charged.

    Sorry to hear it. If you purchased something but did not receive it then you'll need to contact phone support for more assistance. If you live in North America then dial 1-800-469-9269
  6. Smwutches Win User

    South Park and the Stick of Lies

    Have you already been charged for the game? If you haven't been charged yet, you won't be able to download the game until you are actually charged closer to release.
  7. steeledwand7664 Win User

    Double Billed for EA Access

    They should have been able to look any account up with the billing option that was being charged and find out where that second charge was coming from.
  8. Malacath Win User

    AW Season pass not working

    It's fixed now :)

    Was just able to download it from the xbox store without being charged
  9. SumHydroponic Win User

    Pre-ordered South Park

    I've been charged for my pre-order yet I have not been able to download The Stick of Truth. What's the issue?
Thema:

Not being able to download and have been charged.

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