Not been receiving emails from Xbox Live Rewards

Discus and support Not been receiving emails from Xbox Live Rewards in XBoX Rewards & Social to solve the problem; Hi, I haven't received any emails from Xbox Live Rewards in over a year. Can you please check my account? Have a horrible feeling I'm missing out on... Discussion in 'XBoX Rewards & Social' started by Eden0032, Oct 12, 2017.

  1. Eden0032
    Eden0032 Guest

    Not been receiving emails from Xbox Live Rewards


    Hi,

    I haven't received any emails from Xbox Live Rewards in over a year. Can you please check my account? Have a horrible feeling I'm missing out on quite a lot!

    Thanks

    :)
     
    Eden0032, Oct 12, 2017
    #1
  2. Paradox-EF5EA8B1-C112-48C2-9084-B86770C4CF58
    Paradox-EF5EA8B1-C112-48C2-9084-B86770C4CF58 Guest
    Promotions and Emails

    Yesterday, I had gotten a message from " LIVE" receiving the 10 year Xbox live anniversary code. I changed my email associated with my tag to a different one and want to start receiving emails and rewards for my gamertag. I have not had one email from xbox
    with any promotion like I did with my original email(My 10 year code only came through XBL message, not email). I just now signed up for xbox rewards so I need to wait until confirmation. Is there any other site to get emails from xbox or programs?

    Thanks for reading my thread! Cheers.
     
    Paradox-EF5EA8B1-C112-48C2-9084-B86770C4CF58, Oct 12, 2017
    #2
  3. TidalWave
    TidalWave Guest
    10 years of Live

    I received an email from Xbox Live the other day and it said they are celebrating 10 years of Live! It is really hard to believe that Xbox Live has been around that long, isn't it? How many of those years have you been on?
     
    TidalWave, Oct 12, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Not been receiving emails from Xbox Live Rewards

    Hello Eden0032,

    We use the billing email that you have set up for your account to send emails to. You can edit your billing email address from your Microsoft profile page at (https://account.microsoft.com/profile). Once
    you have that set up, you should expect any emails we send to begin going to that account within 96 hours. You may also wish to check your email's junk mail folder, as we have had reports of users getting Rewards emails sent there.
     
    XBLRewards8, Oct 13, 2017
    #4
  5. XBLRewards8 Win User

    Not been receiving emails from Xbox Live Rewards

    Hello Eden0032,

    We use the billing email that you have set up for your account to send emails to. You can edit your billing email address from your Microsoft profile page at (https://account.microsoft.com/profile). Once
    you have that set up, you should expect any emails we send to begin going to that account within 96 hours. You may also wish to check your email's junk mail folder, as we have had reports of users getting Rewards emails sent there.
  6. Judge Win User

    XBox live rewards

    Hey there! That is indeed the email that Rewards uses, here is the proof taken from the Rewards FAQ:

    What types of communications should I receive from Xbox for the Xbox LIVE Rewards program?

    A. You will receive program emails for various reasons as a member of the Xbox LIVE Rewards program. Emails include registration confirmation, monthly rewards program updates, and winning a prize in one of our exclusive promotions. Please note that you may
    receive an email from *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** on behalf of Xbox for updates. If you have not already done so, please make sure your junk mail filters are set to receive emails from
    L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

    http://rewards.xbox.com/faq/
  7. Uber MunkE 00 Win User

    I'm trying not to receive news letter.

    When you uncheck the boxes, you are saying no to any promotional or product news letters from Xbox and third parties. You have to receive certain emails from Xbox. There are also Xbox Live Rewards newsletters and emails that you might receive periodically.
    As far as I know, you can not stop the Xbox Live Rewards emails unless you block them in your email application or service. Hope this helped a bit.
  8. Murphs-A47006C9-2185 Win User

    The points I redeemed aren't working

    If you received the email from microsoft rewards you need to go through their customer support here: https://account.microsoft.com/rewards

    If you received it from Xbox Live then you would need to post in the Promotions Forum.

    Xbox Live Rewards deposits points directly in your account and there are no codes/gift cards that they give out.
  9. Mister Quimby Win User

    Tom clancys The division beta code

    Hey there Looney VT!

    Sorry to hear that you have not received your Beta code yet! Just to clarify, if you are referring to the codes that were sent out from Xbox Live Rewards,these codes should have been resent by email. If you still have not received your code, you will need
    to make a post in the Xbox Live Rewards Forum. If you did not originally receive your code from Xbox Live Rewards, you should be granted in-game access without receiving a code. For more
    information check out the
    Division Beta FAQ    . Thanks in advance!
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Not been receiving emails from Xbox Live Rewards

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