not allowing you to cancel auto-payment

Discus and support not allowing you to cancel auto-payment in XBoX Games and Apps to solve the problem; It wont let me cancel my auto payment on the xbox or the website,can anyone help me stop it? 98ff5066-fdd8-42a2-9eca-3d82d531a8ac Discussion in 'XBoX Games and Apps' started by RazR SH4RP X, Aug 12, 2014.

  1. RazR SH4RP X
    RazR SH4RP X Guest

    not allowing you to cancel auto-payment


    It wont let me cancel my auto payment on the xbox or the website,can anyone help me stop it?

    :)
     
    RazR SH4RP X, Aug 12, 2014
    #1
  2. Farscape247
    Farscape247 Guest
    Month on us but need credit card

    thats incorrect, if you cancel auto renew through the website it cancels it and will not continue taking payment.
     
    Farscape247, Aug 12, 2014
    #2
  3. CalacaBellaTriX
    CalacaBellaTriX Guest
    Renewal

    Hi Totally Safe88,

    While you are entered into Xbox.com, click on the “My Account” section in the upper right hand corner. Then in the middle of the screen, there should be a link that says “Cancel Auto Payment”. (This will be right under ‘PAID WITH’ information.) Use the
    “Cancel Auto Payment” to stop your gold renewal. You can also call 1-800-4MY-XBOX (1-800-469-9269) to have them help you cancel your auto payment gold account.
     
    CalacaBellaTriX, Aug 12, 2014
    #3
  4. onyxishere
    onyxishere Guest

    not allowing you to cancel auto-payment

    Sorry to hear you cannot cancel your auto renewal. If you are unable to cancel using the console or website you will need to call phone support to have them do it for you. 1-800-469-9269 in North America or click the link to arrange a call back.

    support.xbox.com/contact-us
     
    onyxishere, Aug 12, 2014
    #4
  5. onyxishere Win User

    not allowing you to cancel auto-payment

    Sorry to hear you cannot cancel your auto renewal. If you are unable to cancel using the console or website you will need to call phone support to have them do it for you. 1-800-469-9269 in North America or click the link to arrange a call back.

    support.xbox.com/contact-us
  6. THEOWENKILLER Win User

    Suspended account, Lost DLC...

    You needed to cancel auto renew on your xbox account,not on your bank account.

    You cannot remove your card on an active gold account ,without replacing it with another payment option,but you can turn off auto renew at any time.

    If you left it on and told your bank not to allow payment,that`s where your problem lies.
  7. Smwutches Win User

    Card Expired but still charged!!!

    When you purchase gold through the Xbox, you are told that auto-renewal will be turned on. By confirming the payment you have agreed to allow them to charge you again unless you turn off auto-renewal before then.

    You would have to call support about cancelling the subscription.
  8. Farscape247 Win User

    Month on us but need credit card

    thats incorrect, if you cancel auto renew through the website it cancels it and will not continue taking payment.
  9. StuartATrueRed Win User

    I canceled my Gamepass subscription right after the payment - game pass expired

    You cancelled the subscription or turned off auto renew? If you cancel a subscription, it immediately cancels it, and takes away game pass. If you turn off auto renew, then that cancels the next payment, and you still have access until the end of the subscription.
Thema:

not allowing you to cancel auto-payment

Loading...

  1. not allowing you to cancel auto-payment - Similar Threads - allowing cancel auto

  2. Xbox not allowing me to connect to EA servers or view my profile

    in XboX Insiders
    Xbox not allowing me to connect to EA servers or view my profile: I was messing around trying to setup remote play this afternoon and now when I try to get into an online game I get a message saying EA servers are down. Not weird on its own, but when I went to...

  3. Not being able to use multiplayer in Minecraft although having every setting on allow.

    in XBoX Games and Apps
    Not being able to use multiplayer in Minecraft although having every setting on allow.: my parents have spend hours trying to help me be able to play the online multiplayer mode in Minecraft Java edition, but after trying all the tips and guides it still wouldn't work. If somebody...

  4. How come the postal series isn’t allowed on Xbox ?

    in XBoX Games and Apps
    How come the postal series isn’t allowed on Xbox ?: I think postal games would be really good on Xbox even Nintendo has postal on their console badffb36-98b6-40aa-ada8-7502666dcc79

  5. Gamer tag not allowed

    in XBoX Accessibility
    Gamer tag not allowed: I have the gamertag named "HunkVI" but I've tried to change it to "" which is an added space after "hunk" And apparently the gamer tag isn't allowed any fixes just can do because I don't see a...

  6. split screen doesnt allow 2 different accounts.

    in XBoX Games and Apps
    split screen doesnt allow 2 different accounts.: we bought minecraft for xbox x. we always could play split screen with 2 accounts, but since now, when the second profile joins, its has the same name as pf1 with a (2) behind it. even though we...

  7. My xbox series X isn't showing any 5g wifi networks,I am only seeing and allowed a 2.4ghz...

    in XBoX on Consoles
    My xbox series X isn't showing any 5g wifi networks,I am only seeing and allowed a 2.4ghz...: My xbox series X isn't showing any 5g wifi networks,I am only seeing and allowed a 2.4ghz wifi connection.the console is new. Even when I use my phone to broadcast a 5g signal, the Xbox doesn't...

  8. I cannot download games because Xbox won't allow it. Should I cancel my subscription?

    in XBoX Accessibility
    I cannot download games because Xbox won't allow it. Should I cancel my subscription?: Dear Xbox Support, I am writing to report an issue I am experiencing with downloading a game on my Xbox PC app. The game in question is rated for ages 14 and up. Despite the fact that I am 22...

  9. Xbox gamepass subscription wont allow me to cancel

    in XBoX on Consoles
    Xbox gamepass subscription wont allow me to cancel: Tried renewing my gold membership but cant because microsoft says im past due on my gamepass membership. Now isnt that funny since i used a prepade xbox card and there should be nothing past due...

  10. Microsoft, why will you not allow me to cancel my Xbox Live subscription?

    in XBoX on Consoles
    Microsoft, why will you not allow me to cancel my Xbox Live subscription?: I want to cancel my Xbox Live Gold subscription, but Microsoft seem unwilling to allow this. I tried to cancel it on the website, and was greeted by this unexplained error:...