Not allowed to play Minecraft Windows 10 edition

I am trying to redeem a Minecraft windows 10 edition key from the Mojang website.

This is the prompt I am trying to redeem from:

--------------------------------------------------------------------------------------------------------------------------------------------------------------

Minecraft for Windows 10

You bought Minecraft: Java Edition during a period of time when Minecraft for Windows 10 was included for free. Claim your redeemable gift code by clicking the button below and follow the instructions. As you
might have guessed, Minecraft for Windows 10 can only be played on Windows 10.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

It allows for users who have purchased the java edition of the game to then redeem a code for the windows 10 edition of the game.

This is the error message that pops up:

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Thanks for any help!

Hey there, JoshuaBruggeman

Welcome to the Microsoft Community forums.

Please be aware that Minecraft has two versions. It has Xbox Live edition and Xbox One Edition and Windows 10 edition.

Windows 10 Edition, and Xbox One Edition are been faded out to be replaced with an Minecraft edition. Thus allows cross play between the different platforms.

It looks as though you will need to sign into another account on the Xbox App on Windows 10. This will allow you to use another account.

Hope this helps,

Regards,

Looked through some of the help articles - man the information is confusing.

Anyways from what I'm inferring from the posts is that you can play Windows 10 to Windows 10, and Pocket Edition to Windows 10 and that's it right now.

https://support.xbox.com/en-CA/games/game-titles/minecraft-help-on-different-devices

"You can play Minecraft: Windows 10 Edition Beta with other devices running Pocket Edition, such as Windows 10 and Windows Phone devices. Right now, you can play local multiplayer on Minecraft: Windows 10 Edition Beta. Soon after the launch, online
play will be available for Minecraft: Windows 10 Edition Beta."

http://support.xbox.com/en-CA/games/game-titles/minecraft-windows-10-edition-beta-faq#a5eebb2f431442ff850f552a209f44ed

Can I play online with other people on Windows 10? Or on different devices?

You can play with up to four other people running Minecraft: Windows 10 Edition Beta or Pocket Edition on your local network. You can also play online with up to four of your Xbox Live friends in online multiplayer gaming.

Hi Spyroflame,

Thanks for reaching out to us in the forums with this question. The Minecraft: Windows 10 edition is only playable on that platform and if you wish to play on Xbox One, then that would require the purchase of that edition of the game. There is a crossplay
feature that will allow for cross platform play between the two as well. I'm including some handy article relating to this issue to help get you started:

Minecraft: Windows 10 Edition FAQ

Minecraft “Better Together” update

Cross play on Windows 10 and Xbox One

Minecraft Realms

I hope that this helps out!

Where did you buy the code from? Was it a reputable store like Amazon (NOT Amazon Marketplace, where third party sellers offers their merchandise via the Amazon website), or an actual store where you bought a code card, or did you buy the code from a code
selling site like G4A, Kinguin, CDKeys and the likes?

If you bought it from a Key selling site, be aware that these Key sellers often sell fraudulent codes that were bought with stolen credit card data, or sell codes that were given out to media and press for evaluation, and have been revoked after a certain
time.

So if you bought such a code from a key seller, return the code and get a refund, if possible.