Not able to submit a case review?

Discus and support Not able to submit a case review? in XBoX on Consoles to solve the problem; Using my banned account "Tman1250", Im trying to submit a case review for my permenantly banned account. when I try to submit my case review it checks... Discussion in 'XBoX on Consoles' started by Lordtence, Jan 15, 2016.

  1. Lordtence
    Lordtence Guest

    Not able to submit a case review?


    Using my banned account "Tman1250", Im trying to submit a case review for my permenantly banned account. when I try to submit my case review it checks my eligibility and it always says "You must have an applicable active enforcement action." I've talked
    with support and have tried posting on other forums. please, I just want to submit a case review so that my unfairly banned account can be under the review it needs. dont understand how this is a problem.

    :)
     
    Lordtence, Jan 15, 2016
    #1
  2. MyDadsCrabs
    MyDadsCrabs Guest
    False Suspension - Gamerpic

    Unfortunately I am not able to submit a case review, and I this seems to be the only place I can contact anyone, or submit a ticket Not able to submit a case review? :(
     
    MyDadsCrabs, Jan 15, 2016
    #2
  3. HColon
    HColon Guest
    Need to submit a Case Review

    But I had read suspensions of more than 24 hours could be case reviewed and this suspension was of 28 hours.
     
    HColon, Jan 15, 2016
    #3
  4. onyxishere
    onyxishere Guest

    Not able to submit a case review?

    Sorry to hear it. When was the account banned? If it was a long time ago then perhaps that is why you cannot submit a case review as case reviews are limited to actions within the last 18 months.
     
    onyxishere, Jan 15, 2016
    #4
  5. Lordtence
    Lordtence Guest
    no, i was banned around 1-2 weeks ago.
     
    Lordtence, Jan 15, 2016
    #5
  6. ThatDogMate
    ThatDogMate Guest
    Yeah I have had this problem to, this accounts name got changed to, from my gamertag '[Mod Removed]' to some sillyfawn gt, honestly a pain
     
    ThatDogMate, Jan 15, 2016
    #6
  7. onyxishere
    onyxishere Guest
    @Lord - you must sign in with the affected gamertag to submit the case review. If you are underage then you may need to have the parental account do so.

    @silly - You will need to take that up with the PET however, when I researched a specific part of your gamertag it came up as a racial slur which more than likely would be the reason it was changed. However, only the PET can answer that.

    http://enforcement.xbox.com/
     
    onyxishere, Oct 31, 2018
    #7
  8. ThatDogMate Win User

    Not able to submit a case review?

    Yeah I have had this problem to, this accounts name got changed to, from my gamertag '[Mod Removed]' to some sillyfawn gt, honestly a pain
  9. onyxishere Win User

    Not able to submit a case review?

    Sorry to hear it. When was the account banned? If it was a long time ago then perhaps that is why you cannot submit a case review as case reviews are limited to actions within the last 18 months.
  10. onyxishere Win User

    Not able to submit a case review?

    @Lord - you must sign in with the affected gamertag to submit the case review. If you are underage then you may need to have the parental account do so.

    @silly - You will need to take that up with the PET however, when I researched a specific part of your gamertag it came up as a racial slur which more than likely would be the reason it was changed. However, only the PET can answer that.

    http://enforcement.xbox.com/
  11. Lordtence Win User

    Not able to submit a case review?

    no, i was banned around 1-2 weeks ago.
  12. Smwutches Win User

    Can I please be directed to a Case Review by the Xbox Enforcement Team?

    In some cases you won't be able to submit a review. If it's a 24 hour suspension (which most 1st are) then you won't be able to submit a review.
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Not able to submit a case review?

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