Not able to sign into insider hub or access to the store etc

Discus and support Not able to sign into insider hub or access to the store etc in XBoX Games and Apps to solve the problem; I have struggled signing into Xbox live, I can not access the store nor look through community feed or one guide. It's also taken me 10 minutes to... Discussion in 'XBoX Games and Apps' started by xXVOCALOSSXx, Mar 28, 2017.

  1. xXVOCALOSSXx
    xXVOCALOSSXx Guest

    Not able to sign into insider hub or access to the store etc


    I have struggled signing into Xbox live, I can not access the store nor look through community feed or one guide. It's also taken me 10 minutes to finally sign into insider hub

    :)
     
    xXVOCALOSSXx, Mar 28, 2017
    #1
  2. Unexpected permissions popup when signing into microsoft account in Xbox Insider Hub on Win 10

    Disclaimer: I hope I’m in the right place here, I was directed to another forum by a Microsoft employee that I was chatting with - where I was told to go here instead. Apparently this is the place for support on the Xbox Insider Hub app for Windows 10.

    So I've gotten alpha access to Sea of Thieves (yay) and was instructed to use the Xbox Insider Hub app for Windows 10.

    I installed it via the Microsoft store and then proceeded to sign into my microsoft account. After a successful login there, I'm presented with a permissions popup that states:

    "Flight Dashboard needs your permission to: "Sign in to xbox live and access..." So it doesn't refer to "Xbox Insider Hub", but to "Flight Dashboard".

    An extensive search session online didn't provide me with any info regarding this dialog. It feels untrustworthy to just give "Flight Dashboard" permissions even though the "Xbox Insider Hub" is clearly triggering this behaviour (i've done the process up
    to this point several times now). If I do not give access, the app can't continue. So I haven't been able to install Sea of Thieves yet.

    I guess my question is if this permissions dialog is correct and trustworthy when installing Xbox Insider Hub on Windows 10 from the Microsof store, as it asks for permissions for "Flight Dashboard" and not for "Xbox Insider Hub”.

    Thanks, and best regards,

    Gerben van Dijk
     
    gerbenvan dijk, Mar 28, 2017
    #2
  3. I can’t acess insider hub.

    I changed my date of birth so I could use Xbox insider hub. The change went through but I’m not able to access the insider hub. Help? The year I changed it to is 1990
     
    KatsumaKiller, Mar 28, 2017
    #3
  4. Not able to sign into insider hub or access to the store etc

    Hey there,

    Sorry to hear you're experiencing Xbox Live issues. Let's have you go through the Can't Connect to Xbox Live troubleshooting article once more if you haven't already.



    Let us know if you're still seeing issues! Hopefully it resolves for you soon.

    _______________________________________________________





    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
     
    Miss Ghidorah, Mar 29, 2017
    #4
  5. Miss Ghidorah Win User

    Not able to sign into insider hub or access to the store etc

    Hey there,

    Sorry to hear you're experiencing Xbox Live issues. Let's have you go through the Can't Connect to Xbox Live troubleshooting article once more if you haven't already.



    Let us know if you're still seeing issues! Hopefully it resolves for you soon.

    _______________________________________________________





    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  6. maxen Win User

    Xbox Live Preview Program

    Download the Xbox Insider Hub from the Store and you should be able to sign up for the Preview Program by going to Settings and enrolling your console. Invitations are no longer required.
  7. Zilu_83 Win User

    I have Game Pass Ultimate, but it's not showing my PC's Xbox app or the gamepass website

    Hi Smwutches and Ricardo Lechuga

    Thank you for both of your replies. I've signed in my Windows Store with my xbox account email, both Xbox APP and Xbox Inside Hub also signed in with my Xbox email. Yet, still not be able to access Cloud Games on my Windows 10 Xbox app. Very strange.

    Thanks

    Zilu
  8. Mister Maka Win User

    How to downgrade from preview without insider hub?

    Hey there Stozza.

    Is it possible a different account on your Xbox One enrolled into Xbox Insiders? If so, try signing in with that and access the insider hub from that account to opt out.
  9. PeterFlynn4 Win User

    Xbox Insider Hub Problems

    Hi I'm Peter an independent advisor, glad to hear you want to try out the insider hub. Anyone can register, you need to install the xbox insider hub first of all on either the PC or Xbox One:

    Xbox One

    Move over to the Store tab on the dashboard or select Store in the guide.

    Choose Search.

    Enter insider in the box, then select Xbox Insider Hub.

    Select Get or Install.

    On Windows 10

    The Xbox Insider Hub can be installed from Microsoft Store on your Windows 10 PC.

    Press the Start button, type store, then select Microsoft Store.

    Select Search, enter insider in the box, then select Xbox Insider Hub.

    Select Get or Install.

    To sign in for the first time (use your gamer tag):

    If you weren’t part of the old Xbox Preview Program, you’ll want to search the store for the Xbox Insider Hub. If you were, however, take a look in the updates section of My Games & Apps to update to the Insider Hub.

    Accept the terms and conditions after opening up the Xbox Insider Hub

    On the main screen for the Insider Hub, go to Insider Content section and select the Xbox One Update Preview section

    Simply press the join button on the next page, and you’re in! Just keep in mind that it will take up to 72 hours to start getting preview updates.

    Let me know if you have any problems and we will look forward to hearing your gaming feedback
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Not able to sign into insider hub or access to the store etc

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