Not able to register the xbox wireless controller

Discus and support Not able to register the xbox wireless controller in XBoX on Consoles to solve the problem; I bought a xbox wireless controller in Malaysia. every time i try to register the device online, it prompts "Cannot register now please try after... Discussion in 'XBoX on Consoles' started by Samnjita, Dec 27, 2017.

  1. Samnjita
    Samnjita Guest

    Not able to register the xbox wireless controller


    I bought a xbox wireless controller in Malaysia. every time i try to register the device online, it prompts "Cannot register now please try after sometime". help to register.

    Thanks.

    :)
     
    Samnjita, Dec 27, 2017
    #1
  2. bowski477
    bowski477 Guest
    bowski477, Dec 27, 2017
    #2
  3. xI Xbox One Ix
    xI Xbox One Ix Guest
    Controller right thumbstick drift and occasionally not working.

    (For some reason it didn't let me edit my old comment so I had to make a new one)

    Here is some troubleshooting:
    support.xbox.com/.../wireless-controller-functions-improperly

    Important note: You must register your Xbox One console to replace a wireless controller that’s under warranty.
     
    xI Xbox One Ix, Dec 27, 2017
    #3
  4. bowski477 Win User

    Return a xbox controller ?

    Register your console and then I believe you should be able to set up a repair order for a controller under Accessories.

    https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work
  5. KingOfWombat Win User

    How do I register my Xbox elite controller series 1 for repair if I do not own an Xbox?

    Hey there! Follow this troubleshoot and at the end it will ask you to register your controller. https://support.xbox.com/xbox-one/controllers/wireless-controller-solution
  6. x24hrs2livex Win User

    So I talked to support

  7. Jailed Souls Win User

    Return a xbox controller ?

  8. AridLizard Win User

    Xbox One Controller Keeps Disconnecting

    I'm guessing you've already been through the
    wireless controller troubleshooting guide     and there is nothing that could be blocking or interfering with the signal between the Xbox and controller

    if the new controller has the same issues you should be able to send it in for repair/replacement under the warranty.

    make sure to register the controller before requesting the repair by going to https://account.microsoft.com/devices/ and clicking on Add Device.

    then go to https://support.xbox.com/en-US/xbox-one/controllers/controller-warranty to request the repair/replacement.

    hope this helps
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Not able to register the xbox wireless controller

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