not able to refund

Hey there DustMuppet,

Sorry to hear you are running into these problems. You should be able to Request refunds by going through the

Request Refund Webpage. Go ahead and give it a try, if it's still giving you error messages try using different browsers or different devices as well.

let us know if this works.

I think you can, probably will be harder but I think yes.

Yes, I believe you qualify for a refund.

Please follow the link to find out and to start the refund process: https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

I think it might have something to do with why you want a refund does the game work is there a issue you have that can be rectified a little more information needed please.

Hey Guys and Gals,

Thanks for reaching out to Xbox forums support.

Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further

questions or concerns feel free to come back to the Xbox forums.

Happy gaming!

Felix

Xbox forums support