not able to redeem Fallout 3 code

Hi,

MS Tech Support advised me to reach out to you.

If you could drop me an private message I will be able to provide more details about the issue that I'm having.

Kind regards,

Kuba

:)

 

"Something went wrong"

Update : I'm able to redeem some codes now , but still get the message every time trying to redeem fallout 3 code and gow 3 for example

 

Fallout 4 Pre Order - Fallout 3 code deleted before I could redeem it.

I pre ordered Fallout 4 and was sent a download code for Fallout 3. The code was deleted before I was able to redeem the code.

 

I am having the same problem. Xbox support tells me that the code needs to be redeemed on an Xbox 360 and that it can't be redeemed on an Xbox One! They told me that once I have redeemed the code and downloaded the game on an Xbox 360, I will then be able
to download the game by logging in to my Xbox Live account on my Xbox One. Seems crazy that you have to use an old console to download a game on your new Xbox One console. Does anyone know if this is correct or if there is a workaround? If there is not a workaround
yet, I hope there soon will be, as this must be annoying a lot of customers.

 

The codes can be redeemed on the One or website. Usually the issues with redeeming the codes is a region issue. The game is region locked. So in order to download, your account region and your physical location have to match and you have to live in a region
where the game is available.

 

Hey, mysiorxbox! You have been working with Mister Cizl over private messages from your previous thread
here. Please do not create multiple threads on the same issue. If you need further assistance, be sure to either bump your other thread or reach out to Mister Cizl again through private messages.
For more information on how we work here on the forums, please check out the links in my signature. Thanks for understanding!

Game - If you still need further assistance after Smwutches help, please post up a new detailed thread so our community can help you out.