Not able to purchase xbox game pass

Hello,

Are you trying to purchase Xbox game pass, Xbox Ultimate or PC game pass.?

Also is the game pass the only purchase you are having issues with ?

If you have a Xbox console are you able to buy the pass there?

Autumn

Hey Hannes

Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with being able to purchase an Xbox subscription on your account.

Have you tried to complete this purchase using a different platform, such as an Xbox console?

If you haven't already, I would recommend that you
remove your payment instrument from your account, and attempt to purchase it once more. This will then prompt you to re-add your card, and you should be able to complete your purchase then.

Give this a try and let us know if this works for you!

The problem is that I can't press the button and progress to the purchasing screen, if that wasnt apparent

I was never able to get a purchase to go through while it was on Game Pass. But the game is now off Game Pass, and I was able to purchase it directly on the Xbox last night. I missed the $2 discount, but at least I was able to get it.

Hi! I am here to clarify a bit.

Buying the Xbox Game Pass Ultimate while having a subscription already will convert the days you have left into Xbox Game Pass Ultimate with no extra cost. The Xbox Game Pass Ultimate includes Xbox Game Pass and Xbox Live Gold.

You will be charged Rs 699 if you purchase Xbox Game Pass and then purchase the Ultimate version.

Games will not be able to run if you do not have a valid internet connection. This is due to microsoft needing to verify the accounts subscription to Xbox Game Pass. If you start the game and then turn off the internet connection, you might be able to keep
playing.