not able to play a purchased game anymore (code-0x803f8003)

Hi ale___________________,

First of check your Check your Xbox purchase history and see if the game appears in your purchase history.

If it appears in your history, try uninstalling and reinstalling the game, hopefully this may help you get back to playing the game in question 🙂

Hi,

From the error code you provided, and depending upon what system you’re playing on, I was able to find this for you:

https://beta.support.xbox.com/help/errors/error-code-0x803f8003

Best wishes!

Here you go. Hope it helps:
Error 0x803F8003 occurs when launching a game on PC, Xbox One S, or original Xbox One

https://beta.support.xbox.com/help/errors/error-code-0x803f8003

eu não consigo abrir um jogo digital (comprado na loja Xbox). Caso seja preciso saber o jogo, o nome é Trials Fusion.

erro : 0x803f8003

Translation of the post:

"I can't open a digital game (purchased from the Xbox store). If you need to know the game, the name is Trials Fusion.

error : 0x803f8003"

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Hello there @Lucas9424, I hope everything is going well!



Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! Kindly access the link below to get more information and troubleshooting steps on the error you are receiving.

The link: Error 0x803F8003 occurs when launching a game on your Xbox One or Windows 10 PC | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!