Not able to login in AOE 2 DE

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

Did you already tried the steps in the following official Age of Empires link?

https://support.ageofempires.com/hc/en-us/artic...

This is really sad, I was having an issue with starting the game (xbox login), followed MS advice and uninstalled aoe DE. Now, it's not even allowing me to download it again from MS Store.

Erro: 0x87E0000D

Hello!

Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

I am sorry you are going through these problems.

Have you identified if this same problem related to Gaming Services happens to you in other games?

Please try reinstalling this application by first removing it with the following command and then opening the Xbox app to redirect you to install it again.

Use the Windows search engine and type "PowerShell", Then run it as administrator.

On the Administrator Windows PowerShell screen, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

Once you run it, restart your PC, install the app as I mentioned before and test the game.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Hi Geri,

I believe that there are a few threads here which have become tangled.... for instance, I do not have any issues with AoE 2 DE; I have not have any data in the cloud; I do not have any laptops running windows; I have no controllers; I do not use/sign into anything to do with the Xbox; network ( I only play offline) and lastly, my problem (with "synching data" on AoE 1 DE) was solved a while back.

Hope this helps to sort out some of the threads,

Best regards,

Thanks for the answers guys! It looks like Ill be buying AOE DE again. Worth it though! Thanks again!