not able to download owned game

Discus and support not able to download owned game in XBoX on Consoles to solve the problem; I bought call of duty black ops 2 on my xbox 360 near when it first came out and i could then download it when i had an xbox one but i since i have had... Discussion in 'XBoX on Consoles' started by NightStorm201, Oct 14, 2018.

  1. NightStorm201
    NightStorm201 Guest

    not able to download owned game


    I bought call of duty black ops 2 on my xbox 360 near when it first came out and i could then download it when i had an xbox one but i since i have had an xbox one s it is not appearing on ready to install and every time i search it on the market place
    it says i need to buy it again, please can someone help?

    :)
     
    NightStorm201, Oct 14, 2018
    #1
  2. xXdrobestormXx
    xXdrobestormXx Guest
    not able to download game

    ive tired downloading this game carnival games but it said downoad stopped so i pressed continue download but it wouldnt work so i pressed it again and again but after a while it stopped for real but now its in my storage and im afraid that if i delete it
    i wont be able to download it again what should i do
     
    xXdrobestormXx, Oct 14, 2018
    #2
  3. Mister Getafix
    Mister Getafix Guest
    Dead block delete???

    Hi there!

    Unfortunately, It appears that this title is no longer
    featured in the store    . If your account owned this content digitally you will be able to sign into your
    Xbox 360 purchases, locate it, and download the game.

    If you are not able to find the content in that link this would mean your account did not own the content digitally and it may be on another account you or a friend owned.

    We hope you are able to locate it!
     
    Mister Getafix, Oct 14, 2018
    #3
  4. XBF Lance J
    XBF Lance J Guest

    not able to download owned game

    Hey NightStorm,

    Make sure you are logged in to the account you made the purchase on. If you are still prompted to purchase the game, we suggest you setup a call or live chat by visiting
    Xbox Support.
     
    XBF Lance J, Oct 14, 2018
    #4
  5. Tormaz
    Tormaz Guest
    Hello!

    If you go to account.microsoft.com on your PC and search for the game, does it show purchase or download?
     
    Tormaz, Oct 14, 2018
    #5
  6. Frizio I iB
    Frizio I iB Guest
    Hey there just check if this account is the same of the purchase not able to download owned game ;)
     
    Frizio I iB, Oct 14, 2018
    #6
  7. LegoNinja187
    LegoNinja187 Guest
    Just make sure you are signed in on your Xbox One with the account that purchased the game, if you are, try a

    power cycle    , it could resolve the issue.
     
    LegoNinja187, Nov 3, 2018
    #7
  8. LegoNinja187 Win User

    not able to download owned game

    Just make sure you are signed in on your Xbox One with the account that purchased the game, if you are, try a

    power cycle    , it could resolve the issue.
  9. Frizio I iB Win User

    not able to download owned game

    Hey there just check if this account is the same of the purchase ;)
  10. Tormaz Win User

    not able to download owned game

    Hello!

    If you go to account.microsoft.com on your PC and search for the game, does it show purchase or download?
  11. XBF Lance J Win User

    not able to download owned game

    Hey NightStorm,

    Make sure you are logged in to the account you made the purchase on. If you are still prompted to purchase the game, we suggest you setup a call or live chat by visiting
    Xbox Support.
  12. Puppy Fujo Win User

    Transert games possible?

    No. Unfortunately not. You will be able to download any games you have purchased on your account. But unfortunately you will not be able to download the ones you do not own.
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not able to download owned game

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