Not able to download live profile to new Xbox 360A

Hi,

I've added a new xbox subscription to a Microsoft account i've previously created on my PC. I can't download the new profile on either my new xbox 360 or an older 360 I also have access to. The error I see is.

801540A9 Xbox profiles can't be downloaded right now.

The new profile has never existed on either console so I wouldn't expect to see any caching issues. But to be sure I have cleared the storage cache on both systems.

Not sure what to try next.

Any advice would be appreciated.

thanks

phil

:)

 

Not able to download profile or connect to Xbox live

When you signed in the xbox live service you accepted the service rules and the terms of use where is clearly stated:

IN NO EVENT SHALL MICROSOFT AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR
IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE XBOX.COM WEB SITE, WITH THE DELAY OR INABILITY TO USE THE XBOX.COM WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND
RELATED GRAPHICS OBTAINED THROUGH THE XBOX.COM WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE XBOX.COM WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MICROSOFT OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF
THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE XBOX.COM
WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE XBOX.COM WEB SITE.

For more info:

www.xbox.com/.../XboxComTOU

 

Not able to download profile or connect to Xbox live

So I call Xbox customer service today to inquire about a refund of live time due to the issues on June 14 and 15. I get told there is no refunds being made because was only a couple of days had it been longer they would have..... I am an ambassador for
Activision and had a special tournament just for us ambassadors with prizes but Xbox live cost me the opportunity to play in it because of this issue. I believe it's B's we have to pay for the service but when they mess up they can't even issue one month
Live tokens or even give you back the days missed. Please stand with me against this bs and show Xbox we care about being ripped off