Not able to download a game after buying a download code from a store

All physical games on Xbox One are region-free. You'll be fine buying games from elsewhere, although language may change depending on where you buy the game.

Even download codes should be region-free. As long as the game is available in your region's Store you should be able to redeem the code and download the content.

Hi,

I purchased the game from a web store (cdon.com) as a cardboard thing with a Q8 code.

After scanning that I then owned Quantum Break in the Xbox Store and was able to download and play.

The description of what I owned (Quantum Break) included the option to download Allan Wake and promised that I would receive a download code.

Regards,

Sven

If the game did not start downloading after entering the code then please search for the game in the Store and start the download from there.

Do you mean the digital download from games on demand? I don't think it comes with a code. To get it with a code you need to buy the retail copy brand new from a store or in your case download it separately from the in game store for an additional fee.

@EnenDaveyBoy - Why would you need to buy a digital download code from a store? Isn't it the convenience of being being able to shop from your xbox or pc the major plus?? Kinda defeats the purpose if you're going outside of your home to go purchase a code
and then having to input it. I like clicking on a game I want in the xbox store and having it paid for and downloading in a matter of seconds.