Not Able To Connect Xbox Elite 2 Controller via Bluetooth to Windows 10 PC

Hi

Thank you for posting on the Xbox forums. I'd be happy to answer that.

Customizing user profiles on a Windows 10 PC is not supported via Bluetooth. Any Bluetooth capable Xbox One controllers will need to be plugged in via USB-C or through the Xbox Wireless Adapter if you want to customize and use custom profiles. The Xbox Accessories
app will not detect your controller over Bluetooth connection.

Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  

Things to keep in mind:

• The Xbox Accessories app is only available on Xbox One and Windows 10.
• To configure the Xbox Elite Wireless Controller Series 2, get the Windows 10 May 2019 Update (or later) and make sure your PC has the latest fixes.
  
  See how to get updates.
• The Xbox Accessories app won’t detect your controller if you’re using Bluetooth to connect to your PC. Connect your controller using Xbox Wireless, or plug the included USB-C cable into the back of the Xbox Elite Wireless
  Controller Series 2 and plug the other end into your PC. For more info, see
  How to connect an Xbox One Wireless Controller to a Windows PC.

I hope this helps!

the elite controller series 2 has Bluetooth compatibility and is therefore compatible with windows 10 too. the first release of the elite controller was before xbox was integrated into windows 10, therefore there was no need at the time for Bluetooth.

Sadly, using the Xbox One controllers on PC via Bluetooth has been met with some issues. Bluetooth, while it works is spotty.

Have you tried to disable Bluetooth in Windows 10, and then turning it back on? I've had this issue in the past and once I've done this, I was able to use my controller again. Give that a try. Also, if I may recommend that you see about picking up the Windows
10 Xbox One wireless adapter. I say this I use this instead of Bluetooth on my Windows 10 PCs. That way I can use my Xbox One Elite controller nad no encounter the Bluetooth issues that have been reported.

Hi,

The Xbox One Wireless Controller can be used to play Xbox games on your PC when connected via micro-USB cable or a wireless USB adapter. To properly isolate your concern, please provide us the following information:

• Are you trying to use an Xbox Elite Controller?
• Are you using a micro-USB or a wireless USB adapter to connect the controller to your PC?
• Do you receive the same message when using the controller on the Xbox App?
• Have you installed the drivers for the controllers on your Windows 10 PC?

In the meantime, we suggest that you connect the controller via Bluetooth by following the steps on this

link to check if the issue is with the controller or the configuration settings on your computer.

My elite 2 when connected to PC via bluetooth loses connection and I am also experiencing sudden frame rate drops which I do not see when playing it with wired or keyboard or mouse. I did not had any issues with Elite 1 which connected via a usb
dongle. I updated the controller and the bluetooth feature is broken. Anyone got it to work on PC via bluetooth without any issues?

exactly the same issue here, have no problem with using my xbox one s controller on PC, but lots of disconnections and frame rate drops with elite 2