Not able to change Privacy and Online safety settings

Discus and support Not able to change Privacy and Online safety settings in XBoX Games and Apps to solve the problem; Hi, I have recently purchased a game "Sea of Thieves" using my Microsoft account. In order for me to be able to play the game on my PC (Windows 10) I... Discussion in 'XBoX Games and Apps' started by PetiteCentaur79, Sep 4, 2018.

  1. Not able to change Privacy and Online safety settings


    Hi,

    I have recently purchased a game "Sea of Thieves" using my Microsoft account. In order for me to be able to play the game on my PC (Windows 10) I need to join multiplayer games and hence I need to change my Join multiplayer games settings by Allowing it
    in the Xbox One/Windows 10 Online Safety setting.

    I am able to check Allow, but when I submit it, the following message appear.

    What am I doing wrong?

    :)
     
    PetiteCentaur79, Sep 4, 2018
    #1
  2. Offline when I'm not offline?

    Hello iGotzMunchys,

    Xbox LIVE > Online safety and privacy. Make sure your online status is not blocked.

    • Sign into your Xbox LIVE account on your console.
    • Go to Settings, then select Privacy.
    • Choose Change Settings, Then select Customize.
    • Change the settings to what you like it to be.
    • To exit, press the B button on your controller, Then choose Save and Exit.

    To change child’s safety and privacy settings

    Also more info in privacy settings can be found
    HERE
    .
     
    Killn The Drama, Sep 4, 2018
    #2
  3. I've encountered a glitch

    Hello BEACH BBQ.

    If an adult (Parental) account is associated with your safety and privacy settings then you are unable to change those settings.

    For more information please read

    Xbox online safety and privacy settings
     
    I am JeffRay90, Sep 4, 2018
    #3
  4. Not able to change Privacy and Online safety settings

    The image is not showing but the error message that appears is An unexpected error occured. Please try again later.

    I have tried this for 3 days now and it is still not working.

    What is wrong?
     
    PetiteCentaur79, Sep 4, 2018
    #4
  5. Hi there,

    Thanks for reaching out! Sorry to hear about the current
    trouble changing
    your privacy and online safety settings on your Xbox One console
    .

    Please try the following:


    • If you receive an error message when you try to change your privacy settings, search for the error using the
      Error Code Lookup Tool.

    Hope this helps. Let us know.
     
    XBF Crystal P, Nov 2, 2018
    #5
  6. XBF Crystal P Win User

    Not able to change Privacy and Online safety settings

    Hi there,

    Thanks for reaching out! Sorry to hear about the current
    trouble changing
    your privacy and online safety settings on your Xbox One console
    .

    Please try the following:


    • If you receive an error message when you try to change your privacy settings, search for the error using the
      Error Code Lookup Tool.

    Hope this helps. Let us know.
  7. PetiteCentaur79 Win User

    Not able to change Privacy and Online safety settings

    The image is not showing but the error message that appears is An unexpected error occured. Please try again later.

    I have tried this for 3 days now and it is still not working.

    What is wrong?
  8. XBF Aicha T Win User

    Privacy error on minecraft dungeons

  9. XBF Aicha T Win User

    Can’t save changes to privacy settings

  10. Rajesh from IT Win User

    Need to change Xbox Live Adult account to Child account (Family Settings)

    You should be able to make those changes by logging in with that Gamertag and going to the Privacy and online safety settings.
Thema:

Not able to change Privacy and Online safety settings

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