Not able to buy xbox 360 games

Here's my issue.

It's Spring-Sale, so i wanted to buy some games. I had no problems buying Xbox One games, but when i tried to buy a Xbox 360 game (Mass Effect), i always got the error: "Es tut uns leid. Ihr Kauf kann zurzeit nicht abgeschlossen werden. Versuchen Sie es
noch einmal." Which means (more or less): "We are sorry. Your purchase cannot be completed. Please try again later." Because my creditcard is from Austria and someone from the Support told me, that my Account is german, i tried to change the Country-Setting
to Austria with xbox 360 country migration, but here i got an error aswell and the country migration failed. Now i tried to add my italian credit card, because im currently in Italy and i hoped maybe that would work, but i wasn't able to choose Italy in my
creditcard informations (The setting was Germany and it wasn't possible to change it). I hope somone can help me, because i'm out of ideas now and i want that game really bad ...and a plenty of others, because i have this issue basically with every 360 game
except the ones i get with games with gold.

:)

 

not able to buy games on xbox

hey guys, ive had an on going issue for the last two weeks where i can not purchase games on the store.. ive tried using my xbox, computer, and phone. i can buy dlc stuff like add ons but cant buy games. i was able to buy the cod remastered 2 weeks ago but
now i just get sorry your purchase can not be made at this time. ive tried talking to support but its been a brick wall. all my info is put in correctly, any help?

 

Installing to hard drive

You are not able to install XBOX original games to your Xbox 360 console UNLESS you buy the Xbox original from the Game Marketplace.

 

Hey GenieChef1004! Your region setting should match your console's physical location in order to make purchases. Additionally check out the steps

here and see if they help at all. Post back and let me know how it goes!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

I have the same issue with purshasing Skate 3. It's also an xbox 360 backward compability game. I'm using PayPal as Payment method and tried already differnt devices and networks.