Not able to access account

Discus and support Not able to access account in XBoX Accessibility to solve the problem; Recently I tried to join minecraft via the minecraft launcher and It said this window doesnt work and wanted me to sign into my account. It said it... Discussion in 'XBoX Accessibility' started by BBoyz101YT, Sep 19, 2023.

  1. BBoyz101YT
    BBoyz101YT Guest

    Not able to access account


    Recently I tried to join minecraft via the minecraft launcher and It said this window doesnt work and wanted me to sign into my account. It said it couldnt find this account. So i checked my email and my email got removed of my microsoft account and some other account was added to the microsoft account. Is there anyway I can reconnect my email with my microsoft account

    :)
     
    BBoyz101YT, Sep 19, 2023
    #1
  2. BBoyz101YT Win User

    Not able to access account

    I entered the email the *Ratter* used to remove my access from the account. As i got an email saying that the email was added just before mine was removed and I entered that in to the recover my account proccess and it says its not connected to a microsoft account..
  3. Darhyl Amizola Win User

    Not able to access account

    I appreciate the response and I understand.

    Kindly try to recover your Xbox account just in case this would work in order to access your Minecraft account. To recover your Microsoft Xbox account, submit the account recovery request using the link below:

    https://account.live.com/acsr

    You will also need an active alternate email where you can be contacted. Don't worry, this might take a little of your time but it's definitely worth it.

    Note: Try to fill out the form on where you frequently use or usually sign in your account.

    After submitting the form, you will be contacted on your contact alternate email within normally 1-2 hours maximum time of 24 hours. Once they validate your account, you will receive a reset password link that will take you back access to your account.

    You may also check this link for reference:

    https://answers.microsoft.com/thread/56a5a7e6-c569-4a7f-8d6a-eb8a1355e34d

    I hope this information helps!

    Best Regards,
    Darhyl
  4. BBoyz101YT Win User

    Not able to access account

    Im not even able to sign into my accounts. I migrated my account to microsoft. I don't have access to my xbox account as an email got added to my account and my email got removed from the xbox id. so that doesnt work.
  5. Darhyl Amizola Win User

    Not able to access account

    Hi there! I'm more than happy to help you!

    Based on the description you provided, you will need to access the right Minecraft account that is migrated to your Microsoft account in order to sign in to Minecraft Launcher.

    To find the specific Microsoft account, sign in to account.microsoft.com > then go to Payment and Billing > then Order History.

    From there, check if you have any Minecraft transactions. If you have found them, use the same Microsoft account to sign in to Minecraft Launcher.

    If you haven't found the transactions, check your other email addresses on account.microsoft.com > Order History.

    Please take your time and let me know the results once you're done.

    Best Regards,
    Darhyl
  6. Darhyl Amizola Win User

    Not able to access account

    Thank you for the information!

    In this case, I would highly recommend you reach out to Mojang as they have the tools and resources to properly investigate this case and possibly locate the Microsoft account that is linked to your Minecraft account. You may contact them using the link below:

    https://feedback.minecraft.net/hc/en-us/requests/new

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
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