None of my xbox and windows 10 online settings are being honoured

I can't join online games or join clubs, despite having the settings in that section set to allow and have tried to changed them back and forth often getting an "unexpected error dialog box" I've had this issue for a while now and I've spoken to staff
multiple times and have just been given the message "this is a known issue with fellow gamers and we will endeavour to fix it in time" This is ridiculous that the settings do nothing, despite this being an adult account, etc.

:)

 

Changes Made to Xbox Live Online Safety Settings Don't Update

With some further testing, I discovered that any changes to my Privacy settings or Xbox 360 Online Safety settings are kept, but the Xbox One/Windows 10 Online Safety settings are still reverted upon submission.

 

error when changing privacy settings

Hello DanieleQYB,

Thank you for bringing this issue to our attention. Are the settings being changed on an Xbox One, Xbox 360 or Windows 10 device? We recommend utilizing the article entitled

Troubleshoot Changing Online Safety or Privacy Settings in order to resolve this issue. Be sure to let us know the results!

 

Hey MrTroll!

It seems like you're having trouble with your Microsoft account Privacy and Online Safety settings take a look at this support article:

Troubleshoot changing online safety or privacy settings on Xbox One

You also could try changing your settings online here:
Xbox Settings just select the options that says Privacy & Online Safety.

Thanks for reaching out hope this helps

 

As I say in my statement i've done that several times and microsoft's systems don't seem to honour them despite being set to allow.