None of my games are playing!!

Iruleall15 · Dec 16, 2014

I dont know why but randomly all my games jut sit at the main menu screen when you usually hit start and it loads for a few sonds and takes u into whatever. It doesnt stop loading...

Whats going on? Forza, HAlo, WWE, and Assassins creed all stay loading after I hit start

:)

PCunrecognized · Dec 16, 2014

NONE OF MY GAMES ARE WORKING!!???

wow really, you come to the forum to show how you should have just checked Xbox live Status page.

that clearly said that there were problems and they were working on fixing it.

if you don't know the page for the current status... well google / bing it as Xbox Status it's the first page listed.

Barry The Gibb · Dec 16, 2014

NONE OF MY GAMES ARE WORKING!!???

I'd put it to you that it DON'T work like you think it does. After enough time it will load up wether you're connected or not (I've done both), the time won't be that much different if any at all.

You just have to wait it out and from looking at Twitter and my own experience that's anything from 10-30 mins.

Jaymo1978 · Dec 16, 2014

Hi iruleall! Let me ask, have you tried doing a hard-reset? To do this, you hold the power sensor on the front of the console for 8-10 seconds, then wait for the power brick to show an orange light. When that happens, unplug for about 5 minutes, then plug
back in and start up. This essentially clears the memory cache which is necessary from time to time, which allows games to load and run properly.

If that doesn't help, my next suggestion is going to be clearing the Persistent Storage, which is essentially a front-loading cache which holds some data in its memory for the purpose of faster access. This is SUPPOSED to be only for Blu-Rays, but I have
heard numerous occasions on which clearing this cache actually helps Games as well! To do this, you'll press Menu on your Xbox One controller, then go to Settings -> Disc & Blu-Ray. From there, you will see the option for "Clear Persistent Storage."

Do this, but here's the weird thing - I have heard from more than one person that you need to actually hit "Clear" 3 times in a row for it to fully clean out the cache.

Let me know!

Saeleth

Hi there,

I would recommend a full power down of your xbox and reboot, this should hopefully correct the issue.

Jaymo1978

Hi iruleall! Let me ask, have you tried doing a hard-reset? To do this, you hold the power sensor on the front of the console for 8-10 seconds, then wait for the power brick to show an orange light. When that happens, unplug for about 5 minutes, then plug
back in and start up. This essentially clears the memory cache which is necessary from time to time, which allows games to load and run properly.

If that doesn't help, my next suggestion is going to be clearing the Persistent Storage, which is essentially a front-loading cache which holds some data in its memory for the purpose of faster access. This is SUPPOSED to be only for Blu-Rays, but I have
heard numerous occasions on which clearing this cache actually helps Games as well! To do this, you'll press Menu on your Xbox One controller, then go to Settings -> Disc & Blu-Ray. From there, you will see the option for "Clear Persistent Storage."

Do this, but here's the weird thing - I have heard from more than one person that you need to actually hit "Clear" 3 times in a row for it to fully clean out the cache.

Let me know!

Edgarour

posiblemente se te acabó la gold

InoportunoG

Try to hard reset saving your games an info, I leave a link where maybe you can find something useful:

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

XBF Amber M

Hi MMHITWOMAN,

Thanks for updating us with your reply. As our Ambassador recommended, a
soft factory reset to the console (keeping games & apps installed) would be a good troubleshooting step to try. It would remove any potentially damaging files on the console's OS (operating system) that may be causing this issue.

Please be sure that you know the log in credentials (email address & password) to your account/profile prior to performing a factory reset as this will remove any profiles on the console.

If you’re ready to reset your console to the factory default settings, follow these steps:

Press the Xbox button to open the guide.
Select System > Settings > System > Console info.
Select Reset console.
Select Reset and keep my games & apps.

Give this a try and keep us updated on the results.

I hope that this helps out!

None of my games are playing!!