Non riesco a fare acquisti su un gioco![I can't shop on a game!]

M.M.2006 · May 20, 2020

Ormai sono gi 2 giorni che per l'esattezza soltanto il mio account di XBOX mi da problemi nell'acquisto di un pacchetto da 5 euro, ho provato anche su altre console sempre di casa microsoft ma, niente.

Ho bisogno che qualcuno mi aiuti, grazie

[Translation - It has already been 2 days that to be exact, only my XBOX account gives me problems in purchasing a 5 euro package, I have also tried on other consoles, always from Microsoft, but nothing.

I need someone to help me, thanks]

:)

XBF Ezra G

Hello M.M.2006,

Thanks for your post. I understand you are experiencing an issue with completing a purchase on your Microsoft account via your Xbox One and online. Are you receiving any error messages when attempting to complete the order? Please wait 24 hours and attempt
the order again, if the issue persists, use our
Contact Us portal to speak with an agent so we may further address the purchase failure.

I hope this helps!

Mister Getafix

Hi there!

Based on the description you gave we would assume that your account has been suspended due to a past due balance for the subscription.

In order to get access to the subscription and unlock billing you will need to reach out to the
chat or phone team for billing assistance.

We wish you the best with that!

denis97g

il gioco è stato rimosso a fine febbraio. Rise of the tomb raider non è un gioco play anywhere quindi non puoi giocarlo con l' xbox game pass su pc.

baltyofgod

Ciao, mi fa piacere che ti piaccia xbox one ecosystem x: D Direi giocare su xbox perché breve ci saranno: D e un bel gioco reso soggettivo se vuoi venderlo se non tieni

decidi tu cosa fare

XBF Mohammed C

Hello EmanueleSgarra - Wikipedia, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

The error code might simply mean that they're having trouble checking usage rights, or that the game is no longer on Game Pass.

Periodically, the titles available are adjusted through subscription services, and a specific title might be removed from the game catalog. If a game has been dropped, it can no longer be played with your subscription.

Check the appropriate game catalog to make sure that the game is still available.

For the Game Pass catalog, go to:Xbox Game Pass
For the EA Play catalog, go to:EA Play
For the Games with Gold list of games, go to:Games with Gold

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Non riesco a fare acquisti su un gioco![I can't shop on a game!]