Non è possibile elaborare il tuo pagamento[Translation-I can't process your payment]

peppMILITO22 · Aug 15, 2019

Volevo fare un acquisto in pre order,ma mi esce questo messaggio.come posso risolvere??

[Translation-I wanted to make a purchase in pre order,but I get this message, how can I solve??]

:)

XBF Brad A

Hi Pepp,

Thanks for the updates on your issue. In this case, it would be best to request a call from support. There may be an issue with the card or you making purchases.

When you go to Contact Us,follow these steps to request a call from support:

Step 1 ----select Xbox One
Step 2 ----select see other options then subscription changes
Step 3-----select show contact options

Step 4 ----select request call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Thanks,

Brad

denis97g

allora contatta il supporto
support.xbox.com

ScheduledAbyss8

You could try removing the debit card and reinserting it to see if the problem is solved

peppMILITO22

done, but the same problem always occurs again

peppMILITO22

No,ho gia visualizzato quella pagina,ma e tutto in regola.

Edit: adesso mi da questo codice 15b+cqTLIU6ASQMm.7.1.19.10

[Translation-No, I've already seen that page, but it's all right.

Edit: now give me this code 15b-cqTLIU6ASQMm.7.1.19.10]

Non è possibile elaborare il tuo pagamento[Translation-I can't process your payment]