No Xbox 360 Gears of war collection yet

I purchased the XBox One 1TB Gears of War Holiday bundle from Microsoft Singapore online store. I was supposed to receive the 360 GOW collection, but after more than a month, still no redemption code. chat support suggested that I make a post here. Would
appreciate any help on this.

Thanks.

:)

 

Gears 4 promotion

I bought the gears 4 Xbox one s bundle, and redeemed gears 4 code in 7th of November but still didn't receive the gears 360 collection codes yet, is there an issue?

 

Problema codici gears of war ultimate edition

Soluzione qua

support.xbox.com/.../xbox-360-gears-of-war-collection

 

Hey there UsuriousFiber65,

The Promotion for Gears of War: Ultimate Edition ended on December 31st, 2015 so in order to qualify for that promotion, you would have needed to either purchase the game digitally by December 31st, 2015 or Play the game by that date. We wouldn't be able
to to assist with that promotion since it has expired unfortunately.

However, you can take advantage of a similar promotion with Gears of War 4. To qualify for this promotion, you just need to purchase and/or redeem Gears of War 4 on Xbox Live by
December 31, 2016. The game tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption/purchase of Gears of War 4. If you're not seeing the codes after 30 days from when you first played, please
create a new post and we'd be happy to take a closer look into this. You can find more information and details about the promotion on the store page HERE.

I hope that explained everything for you, thanks again for posting!