No windows 10 code nor alan wake code after preorder of Quantum Break

I pre-ordered Quantum Break through the XBox one but I haven't received the codes for Alan Wake nor for the Windows10 version.

Supposed to be received after 7-10 days... today is day 10th

:)

 

Quantum Break Preorder Codes

I have not received any codes after 10 days and was directed here by Xbox Support.

Promotion Details: Quantum Break preorder was supposed to include these game codes: Alan Wake, Alan Wake's American Nightmare, and a Quantum Break Windows 10 code.

Date of Purchase: I purchased Quantum Break from the digital store on 4/4 by selecting an advertisement for the pre-order on the Home screen

Promo Item(s): Alan Wake, Alan Wake's American Nightmare, and a Quantum Break Windows 10 code.

Thanks

 

Quantum Break Preorder Digital Codes???

just wondering when I'll be receiving my digital codes for Quantum Break Windows 10, Alan Wake and Alan Wake American Nightmare for XB1 from my preorder purchase of Quantum Break on April 4????

please help! Thanks

 

i received 2 codes today for Alan Wake and the windows 10 version of Quantum break, is that all or am i supposed to get more codes?

also any idea when i should get my 10 dollar for preorder?

 

Hey guys,

We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Thank you for your patience!