no virtual keys or reard credits for purchase

Discus and support no virtual keys or reard credits for purchase in XBoX Rewards & Social to solve the problem; I purchased Forza 7 on 10/04 via the microsoft store and have yet to receieve the 10 keys or the 5,000 reward credits for the purchase. It's been well... Discussion in 'XBoX Rewards & Social' started by AngryFawn611313, Oct 11, 2017.

  1. AngryFawn611313
    AngryFawn611313 Guest

    no virtual keys or reard credits for purchase


    I purchased Forza 7 on 10/04 via the microsoft store and have yet to receieve the 10 keys or the 5,000 reward credits for the purchase. It's been well over the 96 hour and there are only 2 days left in the contest. I just don't want to miss out on this
    great deal.

    :)
     
    AngryFawn611313, Oct 11, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    No Virtual Keys or Xbox Rewards Credits for Purchase of Forza 7

    Hello CanisFerrous,

    Our web team has informed us that this issue has now been resolved. Again, we apologize for any inconvenience caused by the delayed key awarding.
     
    XBLRewards8, Oct 11, 2017
    #2
  3. GavinMcCartney
    GavinMcCartney Guest
    No Virtual Keys or Xbox Rewards Credits for Purchase of Forza 7

    I purchased Forza 7 on 10/01/17 and have not received my virtual keys or 5000 rewards credits. I waited more than 96 hours for them to be posted before contacting support.
     
    GavinMcCartney, Oct 11, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    no virtual keys or reard credits for purchase

    Hello AngryFawn611313,

    Apologies for the inconvenience. We are currently investigating with our web team reports of users not seeing keys being awarded for their purchase. Once we know more, we'll update this thread! Regarding your Credits, from the

    FAQ:

    When will I get my Rewards Credits for pre-ordering or ordering the game?

    Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

    Since the offer is not yet over, it is too early to see your Credits.
     
    XBLRewards8, Oct 12, 2017
    #4
  5. XBLRewards3
    XBLRewards3 Guest
    Hello AngryFawn. Keys have been added to your account. Sorry for the long delay.
     
    XBLRewards3, Nov 3, 2018
    #5
  6. XBLRewards3 Win User

    no virtual keys or reard credits for purchase

    Hello AngryFawn. Keys have been added to your account. Sorry for the long delay.
  7. XBLRewards8 Win User

    no virtual keys or reard credits for purchase

    Hello AngryFawn611313,

    Apologies for the inconvenience. We are currently investigating with our web team reports of users not seeing keys being awarded for their purchase. Once we know more, we'll update this thread! Regarding your Credits, from the

    FAQ:

    When will I get my Rewards Credits for pre-ordering or ordering the game?

    Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

    Since the offer is not yet over, it is too early to see your Credits.
  8. XBLRewards8 Win User

    No Virtual Keys or Xbox Rewards Credits for Purchase of Forza 7

    Hello CanisFerrous,

    Our web team has informed us that this issue has now been resolved. Again, we apologize for any inconvenience caused by the delayed key awarding.
  9. XBLRewards8 Win User

    No Virtual Keys or Xbox Rewards Credits for Purchase of Forza 7

    Hello CanisFerrous,

    Apologies for the inconvenience. We are currently investigating with our web team reports of users not seeing keys being awarded for their purchase. Once we know more, we'll update this thread!

    Regarding your Credits, from the FAQ:

    When will I get my Rewards Credits for pre-ordering or ordering the game?

    Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

    Since the offer is not yet over, it is too early to see your Credits.
  10. Smwutches Win User

    Forza Virtual Key....no 10 keys or 5,00 credits

    For help with the Rewards program, you'll need to post in the Xbox Rewards Questions support forum.
Thema:

no virtual keys or reard credits for purchase

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