No tv or movie apps working

Discus and support No tv or movie apps working in XBoX Games and Apps to solve the problem; I have been trying to watch sky go Disney plus and now tv any time Iv tried it won’t work.. tried to call Xbox no answer emailed them Xbox them on... Discussion in 'XBoX Games and Apps' started by EvanO’Gorman, Apr 10, 2020.

  1. EvanO’Gorman
    EvanO’Gorman Guest

    No tv or movie apps working


    I have been trying to watch sky go Disney plus and now tv any time Iv tried it won’t work.. tried to call Xbox no answer emailed them Xbox them on Facebook Twitter no answer.. I deleted all the apps restart the whole Xbox and still no joy.. it’s really
    starting to bug me now aswel it has never worked though the apps were just down or something but still nope nothing along that line is working.. netflix is woeking along woth youtube

    :)
     
    EvanO’Gorman, Apr 10, 2020
    #1
  2. RandyAU93 Win User

    No tv or movie apps working

    Tried both ways and none worked.. would it be a system problem?
    If you tried the power-cycle and still have problems, the factory reset (keeping games & apps) is your next best bet.
  3. JamesGagne1 Win User

    No tv or movie apps working

    Just trying to help try holding the power button on your xbox for 10 seconds to restart it and if that doesn't work then you should try speaking to a xbox assistant about the situation hope I help.
  4. RandyAU93 Win User

    No tv or movie apps working

    Did that also not work? Honestly, if it doesn't solve it, there may be another issue. You said that Netflix and YouTube are functioning normally, so that suggests an issue with the apps themselves. If no streaming app was working, then it might be hardware
    related.
  5. RandyAU93 Win User

    No tv or movie apps working

    When you restarted the console, did you use the "Restart console" option in the power menu (when you press and hold the Guide button until it appears), did you press and hold the power button on the face of the console itself for several seconds until it
    shut off, or did you just turn it off and back on again? The former two options should purge a data cache that could be in the way.

    There is also a more drastic option - a factory reset. The reset process has two options, and you'd want to choose the one that keeps games & apps installed. The other is the absolute last resort, as it completely wipes the console and deletes all content.
    If you go this route, go to Settings -> System -> Console info -> Reset console. When prompted, be sure to select "keep my games & apps".
  6. EvanO’Gorman Win User

    No tv or movie apps working

    Yes but i have emailed sky and disney and now tv and they said they are are hoid on there end so i am just so confused now
Thema:

No tv or movie apps working

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