No Transaction Received Via Xbox Store Purchase

Discus and support No Transaction Received Via Xbox Store Purchase in XBoX on Windows to solve the problem; Evening peeps need some advice please?. Earlier tonight I purchased a few accessories via the Xbox store got right to the end of the checkout clicked... Discussion in 'XBoX on Windows' started by EricJames6, Sep 29, 2022.

  1. EricJames6
    EricJames6 Guest

    No Transaction Received Via Xbox Store Purchase


    Evening peeps need some advice please?. Earlier tonight I purchased a few accessories via the Xbox store got right to the end of the checkout clicked buy but from there the store froze and got stuck. So I checked my bank and the money has been took from my bank for the items, I checked my emails for any transaction emails but I had nothing about it I even checked my order history on my account but nothing on there either!. Has anyone else experienced this and what should I do please?.

    :)
     
    EricJames6, Sep 29, 2022
    #1
  2. Dérek Augusto Win User

    No Transaction Received Via Xbox Store Purchase

    Yup. This process is a standard process for any card purchase.

    If you don't finish, the bank automatically reverses it.
  3. EricJames6 Win User

    No Transaction Received Via Xbox Store Purchase

    Hiya,

    Thank you for the reply!

    I've been searching for a reply for the past few hours since this happened, So ur reply is much appreciated as some said that it would take 24hours to appear on my account and some say you have to contact Microsoft but there is no proper way to speak to anyone other than this forum!.

    Is that 100% tho waiting 3 days for the refund to reappear in my bank? Or is there a actual contact number for them just for clarification regarding my issue?.
  4. Dérek Augusto Win User

    No Transaction Received Via Xbox Store Purchase

    Imagine, no problem Eric.

    Count on us.

    Have a great night, and thanks for getting in touch.
  5. EricJames6 Win User

    No Transaction Received Via Xbox Store Purchase

    Alright, Thank you again for the reply I'll wait the 3 days to see if my money reverses back to my bank account have a great night/day!.
  6. Dérek Augusto Win User

    No Transaction Received Via Xbox Store Purchase

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    EricJames6, this happens when a conflict occurs when finalizing your purchase. It's very rare to happen, but it can happen.

    Despite not finalizing the amount is withdrawn from your account still. But like any digital purchase by card, the amount is automatically refunded in normally 3 business days, due to this error.

    I remain at your disposal if you have any further questions.
Thema:

No Transaction Received Via Xbox Store Purchase

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