No text received

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello John Sommerfeldt,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble signing into your Xbox account.

I understand how frustrating this can be, especially when you want to enjoy your games and services.

There are a few possible reasons why you did not receive the text code to verify your account. It could be a network issue, a delay in the delivery, or a problem with your phone number settings.

To troubleshoot this issue, please follow these steps:

- Check your phone signal and make sure you have enough coverage to receive text messages.

- Wait for a few minutes and see if the text code arrives. Sometimes it may take longer than usual to send the code.

- Make sure your phone number is correct and up to date in your Microsoft account settings. You can check and update your phone number here: https://account.microsoft.com/security

- If you have another phone number that you can use, try adding it to your Microsoft account and request the text code again.

- If none of these steps work, you can also try to verify your account using an alternate email address or an app password. You can find more information on how to do that here: Reset or recover your lost Microsoft account password | Xbox Support

I hope this helps you resolve the issue and sign into your Xbox account successfully. If you still have any questions or concerns, please feel free to reply on this post.

Thank you for choosing Xbox and have a great day!

I've just received a text with the message ''we are pleased to inform you that order ********* has been packed with 1st class''. It hasn't been despatched or has it? I don't normally receive any texts you see.

The code You don't received on Email or Text MSG?

I receive nothing.

Since you are not able to text what are you using to text with. Keyboard, controller a chat/text pad?

When you try what messages are you receiving or what happens onscreen when you try?