No tengo habilitado el boton de imprimir etiqueta[Translation-I don't have the label print...

Tienes que ser paciente, nada más que hacer, no te preocupes, son muy receptivos. Entiendo que es frustrante, pero tenemos que esperar

Si hay que ser paciente pero que se tarden mas de 24 horas en tener la etiqueta disponible me parece un poco desidia por parte de Microsoft.

Hoy en dia en generar la etiqueta deberían como mucho pasar horas y no dias.

[Translation-You have to be patient, nothing else to do, don't worry, they're very receptive. I understand it's frustrating, but we have to wait


If you have to be patient but it takes more than 24 hours to have the label available, it seems to me a little disappointment on the part of Microsoft.

Today in generating the label should at most spend hours and not days.]

Hi Team,

Thanks for coming to the forums. If the label is not able to be printed you can request a call from support to assist you. We here on the forums don't have the access to assist you other than give you information. Also to print it out, make sure connected
to a printer. You can also try a shipping hub they usually let you log in with email to print label.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

I have the e-mail but print button translate me to reparation ticket and the print button is disabled

Sorry to hear it. Please check the email associated with your account. The label should be sent there. Once you get it you can print it and pack up the console.

Please be sure to only send the console and nothing else as Xbox does not guarantee that extra items such as cables or controllers will be returned

Tienes que ser paciente, nada más que hacer, no te preocupes, son muy receptivos. Entiendo que es frustrante, pero tenemos que esperar

[Translation-You have to be patient, nothing else to do, don't worry, they're very receptive. I understand it's frustrating, but we have to wait ]