No support from rewards (SR1428354238) or Support Microsoft

I've been on Live Gold for more than a year an Rewards challenges has not been updated accordly.

I'm at Spain so rewards is alive until end June

:)

 

No Support From Microsoft

REFERENCED: Uh oh... that shouldn't have happened.

So - I buy 2 (physical) copies of this game direct from Microsoft thinking "Hey why not ill help out buying from them, I've had Xbox since day one and Xbox live since launch." Then you screw up and don't provide either pre-order codes OR either $10 back
code per copy of the game. I spend an hour on the phone with your support who directs me to leave a forum post on this site and on 2K's site. So I do and surprises - you both point fingers at each other - Gearbox and 2K say they cant issue the pre order codes
only microsoft can. AND NOW YOUR TELLING ME Only 2k/Gearbox has to solve your problem while they say your causing the problem in the first place.

And on top of that your telling me I have to call back in and work with someone else to get the 10$ account credits? Screw you. .. Ill just use amazon prime and get 20% off all new games, LIMITED editions included, guaranteed day of delivery, codes that
always arrive in my email and no hassle. Or simply do midnight launches at gamestop or use my gamersclub best buy membership for 20% off and $ back on each order. This is you guys providing Pre-Spencer support to a customer who blows $5000 a year on video
games. Tell me to keep going other places and jerk me around? Go screw yourself.

 

No Support From Microsoft

Hey, Dbl Incertion! There are no pre-order codes for the content. It's something already attached to your account once you make the purchase. We are able to confirm it's already attached to your account, so the in-game content is on Gearbox. You will need
to submit a ticket to them to resolve that. We cannot fix any in-game content if you already have the license.

Additionally, you pre-ordered through the Microsoft Store, not the Xbox One Store. We are unable to assist with any support issues with them, and you will need to follow the contact links for them I provided in your thread.

I'm sorry to see any frustrations. If you have any issues with content you purchase on the Xbox One or on the xbox.com website, please post a new detailed thread up so that our community can work on helping you out. Thanks for understanding!

 

Keep in mind that the challenges only started on October 1. So nothing done prior to that date would count towards your time.