No support for bad wireless pc adapter for xbox one controllers

Discus and support No support for bad wireless pc adapter for xbox one controllers in XBoX on Windows to solve the problem; Literally just spent 32 minutes on hold then hung up on because the rep had no clue what he was doing. When you try to get help throught the site, it... Discussion in 'XBoX on Windows' started by Grumpy Wolf, Sep 27, 2020.

  1. Grumpy Wolf
    Grumpy Wolf Guest

    No support for bad wireless pc adapter for xbox one controllers


    Literally just spent 32 minutes on hold then hung up on because the rep had no clue what he was doing. When you try to get help throught the site, it just takes you to a dead link or just redirects you here. I can't even add the device to my account and
    RMA it myself because it won't recognize the s/n. How the heck are you supposed to get these replaced if they go bad?

    :)
     
    Grumpy Wolf, Sep 27, 2020
    #1
  2. siguyvirus Win User

    My controller keeps disconnecting mid game

    Is this an Xbox One controller, or an Xbox 360 controller? If it's an Xbox One controller, are you connecting wirelessly to the PC via Bluetooth, or with the Xbox Wireless Adapter?
    Xbox one controller with an xbox wireless adapter
  3. Origins Dark Win User

    Bluetooth controllers

    After extensive testing with a new Xbox One controller I recently purchased (This model:

    www.xbox.com/.../lunar-white-wireless-controller     ), it seems that I was not able to connect. The Microsoft Support page (

    support.xbox.com/.../connect-xbox-one-controller-to-pc     ) explains with images down the page that certain Xbox controllers have Bluetooth support while others do not. While my controllers does match the one with Support in the image, I have figured that
    only the new Xbox One S controllers have Bluetooth support (Listed in description:

    www.xbox.com/.../xbox-wireless-controller     ), despite the image shown. The best way to connect non-Bluetooth controllers is to use the Windows wireless adapter (

    www.xbox.com/.../windows-wireless-adapter     ) the adapter has benefits over Bluetooth, like being able to use your headsets, or connect multiple controllers, while connection through Bluetooth only allows for one controller at a time.
  4. Tezzerrific Win User

    Xbox 360 series controller

    For xbox one controllers and xbox series controllers

    by bluetooth if your pc has this (does not support audio passthrough so no headest support via controller).

    by wire (this supports audio passthough for headsets via controller)

    by purchasing the xbox wireless adapter for pc (this supports audio passthough for headsets via controller)
  5. XBF Diego M Win User

    Xbox wireless controller doesn't vibrate in bluetooth mode

    Hi annix,

    The OP posted this thread under the "Gaming on Windows PC/PC Gaming" category of the Xbox forums. Also contrary to popular belief, the Xbox One console does not support Bluetooth wireless technology. The controllers connect to the console using a proprietary
    wireless technology unique to the console and the
    Xbox Wireless Adapter for Windows 10    . Bluetooth connectivity is reserved for Windows 10 only and available on current production of Xbox One wireless controllers.

    I hope that clears things up.
  6. XBF Diego M Win User

    Can the X Box One Wireless Controller with Bluetooth also be used with the X Box One Wireless Adapter for Windows 10?

    Hi Beau,

    Thank you for coming to the Xbox forums, I'd be happy to answer that.

    The Xbox One Wireless controller with Bluetooth can be connected to a Windows 10 PC with a USB cable, Bluetooth, or with the Xbox Wireless Adapter for Windows 10, so yes, it can be connected via the adapter. The Xbox Wireless Adapter for Windows 10 is not
    compatible with an Xbox 360 controller and will need the Xbox 360 Wireless Gaming Receiver for Windows. I'll provide the support articles with this information:


    I hope this helps!
Thema:

No support for bad wireless pc adapter for xbox one controllers

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