No Sound through the controllers on xbox one s

Discus and support No Sound through the controllers on xbox one s in XBoX on Consoles to solve the problem; Hi All I have recently had trouble with my controllers not having sound or party chat coming through. I have done a hard reset and also reset the... Discussion in 'XBoX on Consoles' started by RankishFarts, Jun 13, 2019.

  1. RankishFarts
    RankishFarts Guest

    No Sound through the controllers on xbox one s


    Hi All

    I have recently had trouble with my controllers not having sound or party chat coming through.

    I have done a hard reset and also reset the xbox back to standard but kept the games on it.

    After a hard reset my wireless controller has sound in the menu for about a minute then its nothing.

    I have tried 2 different controllers in both wireless and also connected via usb to the xbox.

    I have tried 2 different headsets as well but still nothing.

    The headsets work on other devices and have sound coming through them.

    I start a party on the xbox to see if the mic is working and it says it cant detect any microphone.

    I cant find anything on the net to even remotely work out whats wrong.

    Does anyone have any idea what might be up with it?

    Using a turtle beach recon 50X and a the other is Plantronics RIG 400HX.

    Both of which have worked perfectly before

    :)
     
    RankishFarts, Jun 13, 2019
    #1
  2. RankishFarts Win User

    No Sound through the controllers on xbox one s

    Hi there

    According to the xbox and plugging them into my pc the firmware is all up to date.

    the slim controller has firmware 3.1.1221.0

    and the older xbox controller has firmware 2.3.2385.0
  3. RankishFarts Win User

    No Sound through the controllers on xbox one s

    it has the same issue on 2 separate controllers,

    the one that came with the s console and also an older model xbox 1
  4. Cowgrlzroc Win User

    No Sound through the controllers on xbox one s

    Sorry to hear about your issue. Double check your audio controls to make sure nothing has changed during your reset, and reset/power cycle your router, if possible, when you do a power cycle of the Xbox for a refresh. If nothing changed, and it still doesn't
    work, I recommend requesting a call back from Microsoft Support. It's possible the console may need to be repaired. For individuals using the Xbox One S, I have seen some information that a headset adapter may resolve the issue, but it may or may not work
    for you.

    Best wishes,

    Cowgirl
  5. xPaM tHe MaNx Win User

    No Sound through the controllers on xbox one s

    Hi there

    Does this error occur simply on that specific controller or did you test it on different ones getting the same issues?
  6. Joshua Ettery Win User

    No Sound through the controllers on xbox one s

    Hi thank you for reaching out to us!

    Have you tried seeing if your controller needs a firmware update?

    You can find that in the Xbox settings, under 'Kinect & Devices' then should be an option called 'Device & Accessories'.

    Your Xbox controller will appear and just go ahead and select 'More Options'

    If this doesn't work maybe we can try something else :)
Thema:

No Sound through the controllers on xbox one s

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