No sound from xbox one on tv

Anyone have any idea what is going on.? When I try and watch tv through the xbox there is no sound. But if playing a game there is sound. This has happened before but comes back. Have tried different settings but with no joy. It's a sony tv and going through
a sky+HD box

:)

 

Xbox One issues after 07.02.16 update

My Xbox one is no longer playing sound from Blue-Rays. It plays TV sound and will continue to play TV sound while Blue-Ray picture is running. This is since the latest update. I tried turning off the TV source then I have no sound. I restarted Xbox one twice
but no help.

 

Surround sound connection issues

Hi everyone,

I've tried everything, even been on live chat with M* for hours and can't resolve this.

I'm trying to get the Xbox One to play sound through my blu ray surround sound. I have a Panasonic TX50-AX802b TV and a Panasonic BTT465 surround sound system. I've tried all the things I can find on the forum and still no joy.

Tried 2 different set ups:

1. HDMI from TV to Xbox One, HDMI from Xbox One to surround sound;
2. HDMI from TV to Xbox One, optical cable from Xbox One to surround sound.

No sound coming through the surround sound at all.

Any help hugely appreciate, it's starting to drive me mad now

Thanks,

Richard

 

Try the steps listed at the link for help with this issue.

support.xbox.com/.../poor-audio-or-sound-quality