No sound from TV or headset

Hi, sorry that you're having audio problems, let's try solution #3 from the Xbox Support

website

https://beta.support.xbox.com/help/hardware-network/display-sound/troubleshoot-sound

olution 3: Troubleshoot sound issues with an audio-video receiver

If your Xbox One console is connected to an audio-video receiver that's connected to your TV and you have no sound, follow these steps:

1. Turn on your devices in the following order. Wait for each device to fully power up before starting the next device:
   
   1. TV
   2. Audio-video receiver
   3. Xbox One console
2. Use the Input button on your TV’s remote control to switch the input source of your receiver away from the console and then back (for example, HDMI1 to HDMI2, then back to HDMI1).
   
3. Restart the audio-video receiver.
4. Set your TV connection to HDMI:
   1. Press the Xbox button
       to open the guide.
   2. Select System > Settings
      > General > TV & display options.
      
   3. Select Video fidelity & overscan.
   4. Under Display, select HDMI.
      

Thanks, but I tried the steps and it didn’t work. I think its stemming from my xbox, as the headset that goes directly into my controller is not working either.

It's definitely a muffled noise, I compare the sounds coming from the headset to the sounds coming straight through my TV. The TV sound quality is very crisp and clear, while the headset quality seems to be far away, muffled and sometimes distorted.

so i did a little bit more testing, with headset on it comes from my tv as well but with headset off tv sounds 100% fine

[quote user="akiro525"]

but how do i get the game sound to come through the headset instead of the tv speakers?

[/quote]

[quote user=""]

To get sound from your TV (instead of only your 360) hook the headset's RCA cable (red and white) into your TV's "Audio Out" inputs.

Assuming you have them, that is- I recently bought a new TV and had to buy a dongle to adapt my headset for use on the set...

Once you get that squared away, you'll get sound from anything connected to the TV (PS3, 360, TV channels etc)...

[/quote]