No sound from Live TV Cisco 8642HDC with Cox cable

Simpel Jackk · Nov 15, 2014

Hello! I'm having trouble with the sound coming through my TV When my cable box is connected to my xbox. I'm connected using HDMI to the Xbox which is connected to my TV with the hdmi. The cable works fine, I tested that individually. I have cox cable and
the model number for my cable box is a Cisco Explorer 8642hdc. The cable picture comes through perfectly there's just no sound. I've tried adjusting the settings on the xbox and the cable box itself but with no luck. Help me please !

:)

Simpel Jackk · Nov 15, 2014

Sound issues from Live TV

Hello! I'm having trouble with the sound coming through my TV When my cable box is connected to my xbox. I'm connected using HDMI to the Xbox which is connected to my TV with the hdmi. The cable works fine, I tested that individually. I have cox cable and
the model number for my cable box is a Cisco Explorer 8642hdc. The cable picture comes through perfectly there's just no sound. I've tried adjusting the settings on the xbox and the cable box itself but with no luck. Help me please !

FR Damage13 · Nov 15, 2014

Xbox one tv stopped working.

1. GVTC

2. cisco explorer 8642HDC

3. Box --> HDMI --> Xbox ONE --> TV

xFESTIVUSx · Dec 18, 2014

Same problem here. Any luck resolving the issue?

Wolverine · Nov 1, 2018

One thing that seems to work is closing the TV App, maybe even several times. If this doesn't work try restarting the Xbox and you should have sound back.

xFESTIVUSx

Same problem here. Any luck resolving the issue?

Wolverine

One thing that seems to work is closing the TV App, maybe even several times. If this doesn't work try restarting the Xbox and you should have sound back.

FR Damage13

1. GVTC

2. cisco explorer 8642HDC

3. Box --> HDMI --> Xbox ONE --> TV

Andfgmous12312341234

I also have a Time Warner cable Cisco Explorer 8642HDC box and I'm getting the exact same results: "2d" displayed, goes back and forth from 1080 to 480. This solution didn't help. Any other solutions?

BestowalBadge9

I think I solved the remote TV issue. Went out and bought a X1 IR extension cable from bestbuy on sale for 5 bucks. TV now turns on/off like it is supposed to be.

@DJMorpheus2007, I think it is a brand new model from Cisco. Since Cox just went all digital in my area, this model is so new that it is possible the code has not been published. I even called Cox support and they don't even know the remote code. I guess
I just have to wait for Cisco to publish the code.

No sound from Live TV Cisco 8642HDC with Cox cable