No sound coming from the Xbox One- TV sounds works

What did you have to do with your TV if you don't mind me asking bc mines doing the exact same thing and I think it's the TV. I was able to hear prior with another TV.

I can’t switch the audio to my headset besides game chat in mw2 or anything the system it’s self makes no sound in my headphones besides chat I even paid for a app

You're welcome and thank you so much for the update.

Thanks for the reply. I found out that my TV was what was the issue.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Thank you so much for the detailed information. Can you please make sure that your console settings are set up correctly?

"Press the Xbox button on your controller to open the guide.

Select Profile & system > Settings > General > TV & display options.

Select Video fidelity & overscan.

Under Display, select HDMI."

For your reference, you can also check this link: https://support.xbox.com/en-US/help/hardware-ne...