No Signal Connecting XBox One S with Samsung TV- check source

amchi21 · May 17, 2020

I'm having a frustrating time setting up my XBox One S with Samsung 4K TV(s). In short, the Samsung TV says 'No Signal' on the screen. it was working fine before.

I've now tried to set-up the XBox on two separate (and different model) Samsungs, but same result. I've searched high and low for a solution, but cannot find anything that makes it work. Among others, I've tried the following:

1) Swapped out HDMI cables multiple times

2) Reset the XBox display setting by holding down power and bind buttons (https://support.xbox.com/en-US/xbox-one/console/tv-or-monitor-screen-is-blank-while-connected)
--- this doesn't work as the tv doesn't recognize the xbox

3) hard reset by holding down power button for 10 sec didn't work either

4) tried all the HDMI ports all say the same thing no signal check source

5) samsung tv firm ware is updated

I know I'm forgetting other attempted solutions, but ultimately I've spent 4-5 hours without success. I've read on some other discussion forums about the 'Black Screen' with Samsung TVs - mine isn't blank per se, but clearly showing that the XBox is not
connecting to the TV because of the 'No Signal' message.

For what it's worth, I'm able to connect other consoles (DVD, Cable) to the TV via HDMI cables and there are no issues. It's only with the XBox.

Any suggestions on how to remedy?

Thanks for your help!

:)

shadwell17

Have you plugged the cable into the correct hdmi port on the console? Make sure you have the cable plugged into the output hdmi slot.

PinkAngel XD

Hello!

Just to gain a little more information on your issue, when you changed the port the HDMI cable is plugged into, did you change the input on the TV itself to match the port the cable is in?

For example; The cable is plugged into HDMI 1. Make sure the TV input is set to HDMI 1.

SammyVS

Thanks for contacting us my name is Samy, I am an Xbox Gamer and I will be helping you today.

How are you, Ayce? Just to be clear.

You tried to start the console in low-resolution mode with the BIND + EJECT + POWER buttons, right?

zeroice007

Samsung tv info has a fix for this etc. Its not an unusually occurrence depending on the model of Samsung you have. Heres the samsung support link https://www.samsung.com/us/support/answer/ANS00084864/

Zach5412345

Useless HelpDesk response. This is an issue many people are having including me and with no help from Samsung, looks like people are asking Microsoft. Typically you fire up the xbox, home screen pops up then when you switch into an app or a game, the TV
doesn't recognize what's being shown. It takes anywhere from 30 seconds to 2 mins for the TV to recognize the video mode the Xbox is in. Is there a way to keep the xbox from switching video modes? Is there a way for the Xbox to block the TV from matching up
video modes?

No Signal Connecting XBox One S with Samsung TV- check source